Mercedes-Benz of Hagerstown

Amazing I recently bought at CLA and I love it!!!! The staff at this dealership was very inviting and helpful. Michael Lavernchik was my sales rep and he was I recently bought at CLA and I love it!!!! The staff at this dealership was very inviting and helpful. Michael Lavernchik was my sales rep and he was awesome. He went above and beyond to help me get financed for the car with "my name on it" . ( I told him that when I walked in.) He was always there to answer any questions I had, even if they were silly. I totally recommend this dealership. :) More

Polite, Prepared, Professional Team My initial experience with this dealership is now the benchmark for how to make a vehicle purchase delightful for a customer. From the moment I walked My initial experience with this dealership is now the benchmark for how to make a vehicle purchase delightful for a customer. From the moment I walked in the door the team at MB Hagerstown went out of their way to make me feel that I had been a loyal customer for years. Austin and Rob teamed up to move me through the process in an informed and expeditious manner. I also had the opportunity to meet Brandon who drives leadership to every level of this organization. I enjoyed my time there and look forward to future visits. George even provided a photo along with a little humor before I drove off the lot with the car I was looking for. More

Best Purchasing Experience Ever! It was a pleasure to work with Micael Lavrenchik. Treated us fairly and gave us a good deal. All the staff was informative and pleasant any wonderful It was a pleasure to work with Micael Lavrenchik. Treated us fairly and gave us a good deal. All the staff was informative and pleasant any wonderful to work with. More

Great Experience! Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work wi Great customer service and friendliness! No rush and no pressure to purchase, and they're very helpful with getting the best deal! If you can, work with Chandra! She's great! More

Great experience! A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every A great first experience and I'm hooked! Great salesman, great car, great price, great service! From determining trade in value, working through every number scenario possible to get my payments exactly where I would like them to be, to the very friendly and knowledgeable service of the staff, I felt very comfortable and informed throughout the entire process. Plus I LOVE MY NEW MERCEDES. I will never own another brand ever again. I am extremely happy. Barry, my salesman, even came to my house to program my garage door opener! I highly recommend Mercedes Benz of Hagerstown and Barry London - both are AWESOME!! More

Purchase of C300 I inquired online regarding a 2011 C300. Nikole referred me to Chandra. Chandra sent numerous emails to stay in touch with me. She went above and beyo I inquired online regarding a 2011 C300. Nikole referred me to Chandra. Chandra sent numerous emails to stay in touch with me. She went above and beyond to assist me. Chandra and the staff are very courteous and professional. Rita and Lisa were very professional, also. This is my second Mercedes that I have purchased from Mercedes Benz of Hagerstown. I highly recommend them. A sincere thank you to all of you. More

Chandra was awesome I inquired online about two vehicles I was interested in seeing. Nikole from Internet sales contacted me advising Chandra would be reaching out to me I inquired online about two vehicles I was interested in seeing. Nikole from Internet sales contacted me advising Chandra would be reaching out to me to provide more info. Truthfully I had an apt w another dealership to look at the same car but figured it wouldn't hurt to just see what they had to offer. Then I received an email from Chandra. In the email was a short video of Chandra introducing herself in front of the two cars I inquired about. It was very sincer & genuine. I went to the dealership & was given warm greetings from everyone. Chandra & I drove both vehicles she gave me the pros & cons of each. There was never any pressure or sale tatics. If she didn't know the answer about something I had asked she said so & went to the appropriate channels to find it. She was great to work with at no point did I feel like I was sitting w a sales person trying to pressure me into anything. Overall great experience. I'll definitly be back. More

Buying a Used Mercedes The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very The staff was very professional and helpful with the entire process of testing driving, providing information, and purchasing a car. I have been very happy with the dealership and very happy with the car! More

MB of Hagerstown where Professionalism and Courtesy Meet My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are My brief encounter with the staff at MB of Hagerstown was very impressive. Very informative and attentive to all my questions and concerns. They are patient, and provide a very relaxed car shopping experience. I would highly recommend anyone looking for a new or used vehicle to take a few minutes and check them out. More

Buying a used Jeep Wrangler I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and I had spoken with the Rob Edmonds at Mercedes Benz of Hagerstown about a used Jeep Wrangler they had recently listed. I made an appointment to see and drive the Jeep on July 1, 2015. Rob was there at the appointed time with the vehicle ready for me to see. The vehicle was more than I had hoped for and after as short drive I was convinced I wanted to complete the purchase. We went back to the show room and and within a matter of minutes we had agreed on the price. Rob was able to quickly complete the transaction including arranging financing. There was no "strong arming" or pressure of any sort which is a characteristic of a dealership that I admire. Within two hours the details were complete and I was able to happily drive off in my newly acquired Jeep. I would highly recommend this dealership and Rob Edmonds and the remainder of the staff that I dealt with. David McElfresh 60 Brookline Drive Charles Town, WV 25414 More