Mercedes-Benz of Hagerstown

I purchased a used MB SLK. My experience was the best overall automotive purchase experience I've ever had. Barry's sales portion was extremely pleasant and informative. After clearly pointing out the overall automotive purchase experience I've ever had. Barry's sales portion was extremely pleasant and informative. After clearly pointing out the features of the car, he allowed the car to sell itself. Since the car was originally sold and serviced by MB of Hagerstown, he also arranged an interview with Marty, who answered all of my questions on the past service history of the car. The car is 12 years old, and, after examining it and driving for a day or two now, I honestly can't tell that it isn't a brand new car. I think that's truly an indication of the level of quality, customer care, and service of the dealership. I would heartily recommend Barry and Mercedes Benz of Hagerstown to anyone seeking a new or used car. More

Mike was extremely friendly and helpful. He went above and beyond to get us the car we wanted. He showed me how to use my car and was very patient with me. and beyond to get us the car we wanted. He showed me how to use my car and was very patient with me. More

I went to Mercedes Of Hagerstown in search of an all wheel drive car. The one in the advertisement was not a good fit. Barry took me on my first german experience with the Audi and some of the CSeries wheel drive car. The one in the advertisement was not a good fit. Barry took me on my first german experience with the Audi and some of the CSeries sedans. I ended up in a GLK350 because it was the right size in and out. The only sacrifice from my Hyundai was the rear camera. Barry was put through his paces keeping up with my uncertainty and on again off again trepidation. Through all my doubts and an avalanche of questions he stayed the course. I love the car and I will look forward to my next experience with Barry. I see an upgrade in my future. The staff were great in service, parts and finance as well! Bravo to one and all and again a very special thanks to Barry More

This dealership provides customer service that is lacking in todays world. They are very helpful and knowledgeable regarding their vehicles. I would recommend this dealership to anyone. in todays world. They are very helpful and knowledgeable regarding their vehicles. I would recommend this dealership to anyone. More

Barry was very personably, polite, patient and to top it off a very nice sales rep. He went out of his way to make our car buying a wonderful experiment. He accommodate our every need. He even went out of h off a very nice sales rep. He went out of his way to make our car buying a wonderful experiment. He accommodate our every need. He even went out of his way to come in to the dealership on his day off to accommodate our sale. Thank you Barry More

For the 3rd time in a decade, MBoH has come through as the best MB dealer! Very pleased with the new GL and the team at Hagerstown that helped make it happen! If you haven't shopped for your next vehicl the best MB dealer! Very pleased with the new GL and the team at Hagerstown that helped make it happen! If you haven't shopped for your next vehicle here, then you haven't gotten the best deal or experienced the best customer service available! Greg More

This is the fourth car my wife and I have purchased with Barry and MB of Hagerstown. HIs prompt, professional, no nonsense approach always makes the car buying experience exceptional. After finding a car Barry and MB of Hagerstown. HIs prompt, professional, no nonsense approach always makes the car buying experience exceptional. After finding a car I was interested in on the internet; I had all the information that I needed to make a purchase decision after a few email exchanges with Barry and all of this within a couple of hours. Barry even came in to the dealership on his scheduled day off just to make sure our test drive went well and to answer any questions we might have. After deciding to purchase; Barry made sure everyone had all of the necessary information and paperwork so the "trip" to the finance office would go smoothly. Both Barry and Rob took their time to explain all of the little details on the financing, title and registration paperwork. They both asked several times if we had any questions about the documents we were signing. Finally, in the delivery area Barry took the time to point out some of the different features between this car and our previous cars and to pair both of our bluetooth phones with the car. Barry also made sure we had all of his latest contact information and told us to call any time with questions……..and I knew from previous experience he really meant it! It is so nice to have found a dealership that treats you with honesty and respect throughout the car buying process. More

This was our first buying experience with Mercedes Benz of Hagerstown. I have to say it was excellent. Barry London was wonderful with keeping us inform with the whole transaction. His knowledge and explai of Hagerstown. I have to say it was excellent. Barry London was wonderful with keeping us inform with the whole transaction. His knowledge and explaining the car features made us feel really at ease. Rob Buchanan was really good with the paper work as well. Both Barry and Rob did a excellent job with our first Mercedes buying. Melissa Shank Clear Spring,MD. More

Wes Whetstone is always a joy to work with. I'm 60 years old and he is the best car salesman I ever had. No pressure and you can always count on him to give you the best deal. His professionalism and years old and he is the best car salesman I ever had. No pressure and you can always count on him to give you the best deal. His professionalism and the dealership is one of a kind! More

A few months ago, I indicated to Barry London an interest in a pre-owned S-Class. Barry alerted me to one that came in. We looked at it, came to a deal on my trade-in and bought it. Barry is knowledgeable in a pre-owned S-Class. Barry alerted me to one that came in. We looked at it, came to a deal on my trade-in and bought it. Barry is knowledgeable of the Mercedes product line and the intricacies of how they work. Delivery was not rushed, there was ample time to answer my questions. Hagerstown is the nearest Mercedes dealer (70 miles from us), and their service assistance is exceptional, hence a big part of our interest in dealing with them. More