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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,494 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,494 reviews
January 29, 2024
Rob made purchasing my vehicle extremely easy and throughly answered all questions and concerns I expressed. throughly answered all questions and concerns I expressed. More
by Haley
January 25, 2024
I am in the very beginning of researching my luxury dream car. My first stop was yesterday to "just look". Lexi came out and greeted me. She was one of the kindest, most honest people I've ever met. Adde car. My first stop was yesterday to "just look". Lexi came out and greeted me. She was one of the kindest, most honest people I've ever met. Added to that, she knew her facts and answered every question that I had. The Mercedes GLC 300 is one of my top choices, and most likely, Lexington will get my business. I want to put my money into my community as much as I can. That's always important to me. Lexi, thank you for your honesty, professionalism, and kindness. More
by jillcrayne
Employees Worked With
Lexi Livelsberger
January 24, 2024
Rob was great! He’s honest and friendly. Go see him for all of your car buying needs! The process was quick and painless. He’s honest and friendly. Go see him for all of your car buying needs! The process was quick and painless. More
by jestin.howard
January 21, 2024
We appreciated the ease of purchasing a car from Mercedes! Many yhanks for your help with our purchase! Mercedes! Many yhanks for your help with our purchase! More
by janajeremy
January 21, 2024
Hands down the best car buying experience my wife and I have ever had. Kyle is very personable and we had fun. I would highly recommend Mercedes Benz of Hagerstown and Kyle Swanson. have ever had. Kyle is very personable and we had fun. I would highly recommend Mercedes Benz of Hagerstown and Kyle Swanson. More
by Tyler Lewis
January 17, 2024
This was my first time dealing with Kyle or Mercedes-Benz of Hagerstown. Kyle was was excellent along with everyone else that I came into contact with. All questions were answered. of Hagerstown. Kyle was was excellent along with everyone else that I came into contact with. All questions were answered. More
by lisa@make-mine-country.com
January 16, 2024
Barry was very knowledgeable and genuine! He took all the time necessary to ensure we were well taken care of. Past experiences elsewhere were stressful. M-Benz of Hagerstown was the ex He took all the time necessary to ensure we were well taken care of. Past experiences elsewhere were stressful. M-Benz of Hagerstown was the exact opposite and quite enjoyable as it should be! A refreshing car buying experience and I will be a a repeat-loyal customer for sure! More
by uatcomfortking
January 14, 2024
Rob was great to work with. Easy process, helpful, and explained the process along the way. Easy process, helpful, and explained the process along the way. More
by norrisann321
Employees Worked With
January 13, 2024
This is my third vehicle purchase from this dealership and it was an excellent experience throughout the entire process. Barry London can answer any and all questions about any Mercedes car and he takes t and it was an excellent experience throughout the entire process. Barry London can answer any and all questions about any Mercedes car and he takes time to explain things so you never feel rushed. I couldn’t be happier! More
by Mercedes
Employees Worked With
January 06, 2024
Rob was outstanding to work with. The process was easy from the start through delivery. Rob was very quick at returning all texts and calls to answer any question I had, which was a l The process was easy from the start through delivery. Rob was very quick at returning all texts and calls to answer any question I had, which was a lot. The dealership is very nice and all staff are friendly. More
by Golfnmachine
Employees Worked With
