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Mercedes-Benz of Hagerstown

Hagerstown, MD

5.0
2,626 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?** It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance. Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service. Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated. Justin Harbert General Manager Mercedes-Benz of Hagerstown 301-733-2301
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1955 Dual Highway

Hagerstown, MD

21740

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Showing 2,626 reviews

February 18, 2026

Barry was extremely responsive and professional. Barry and Christine worked quickly and were very organized. I appreciate both of them for making the purchase smooth and quick. More

by Adam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Mercedes-Benz of Hagerstown responded

Adam, we're so happy to hear Barry and Christine made your experience smooth and efficient at Mercedes-Benz of Hagerstown. We hope to see you again down the road! Safe travels!

February 17, 2026

I've bought a lot of cars over the years, and this was truly the easiest and best purchase experience I have ever encountered. This is also the first time I've bought a car in another state many hours awa More

by JAT
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Mercedes-Benz of Hagerstown responded

JAT, it's awesome to hear that your experience with Rob and our team was so smooth and positive. Thank you for choosing Mercedes-Benz of Hagerstown and for giving us five stars. Safe travels in your new ride!

February 15, 2026

It was a pleasure working with Barry and Christine. Barry was very knowledgeable and professional. When it came time to pick up and sign the paperwork with Christine everything was organized and quick. More

by SWright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2026 -

Mercedes-Benz of Hagerstown responded

We’re so glad to hear you had a seamless experience with Barry and Christine! Thank you for recommending Mercedes-Benz of Hagerstown.

February 03, 2026

Barry & Austin. ..and the entire MB of Hagerstown team were outstanding on all levels. A fabulous car buying experience....Thank You! More

by mgildenhorn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2026 -

Mercedes-Benz of Hagerstown responded

We’re happy to hear you had a fabulous car-buying experience with Barry, Austin, and the rest of the team here at Mercedes-Benz of Hagerstown! We wish you many safe and happy miles ahead!

January 26, 2026

Rob was great to work with. Things went very smooth and we were treated fairly ono our trade. I would recommend Rob and this dealership to anyone looking for a car. More

by Ken.klac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Shemon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

Ken, thank you for sharing your recommendation of Rob and the team! We hope to see you again at Mercedes-Benz of Hagerstown.

January 25, 2026

Great experience with Barry and the dealership. Dealer of choice. Thanks for your continued partnership. More

by jason
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

Jason, we're grateful to hear you had a great experience with Barry and our team! Thank you for choosing Mercedes-Benz of Hagerstown. We look forward to serving you again!

January 25, 2026

My experience with Mercedes of Hagerstown was excellent! Many thanks to Marty, Alex and the entire staff who are always there with kindness and professionalism! I can always count on them as t More

by Aridgecounseling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Gillions
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

Andrea, thank you for your kind review! We're so glad to know our team at Mercedes-Benz of Hagerstown has consistently provided you with professional and friendly service. We look forward to serving you and your family for many more years to come!

January 25, 2026

Rob made the impossible - possible! Rob, thank you for your dedication and commitment to your customers! Kudos! More

by mioconbrio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

We are so glad Rob and our team made the experience great! Thank you for choosing Mercedes-Benz of Hagerstown and for sharing your support.

January 25, 2026

One of the best car buying experiences I’ve ever had! Rob was amazing from the first email and got me the car I wanted! Highly recommend everyone come here! More

by Unicornriah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Edmonds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2026 -

Mercedes-Benz of Hagerstown responded

We're happy to hear that Rob was so helpful from start to finish, thank you for choosing Mercedes-Benz of Hagerstown! Wishing you many safe and happy miles ahead!

January 16, 2026

Very pleasant experience, they gave me fair value on my vehicle and treated me with respect. I appreciate Berry and Christina thank you More

by garyp79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry London
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2026 -

Mercedes-Benz of Hagerstown responded

We're delighted to hear of your satisfaction with Berry and Christina's service at Mercedes-Benz of Hagerstown! Fair value and respect are what we strive for. We wish you all the best on the road ahead.