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Mercedes-Benz of Hagerstown
Hagerstown, MD
2,505 Reviews
**How does Mercedes-Benz of Hagerstown have so many reviews?**
It's simple - we ask every customer to review their experience with us. It doesn't matter if you purchase a vehicle from our friendly & professional sales staff or have your new Mercedes-Benz or Pre-Owned vehicle visiting for routine maintenance.
Though we strive for perfection, if you’re experience with us isn’t to your satisfaction, we need to know about it. It's our GOAL to be the most transparent dealership you've ever worked with and with your honest feedback we will continue to grow while improving our level of service.
Thanks to everyone that has provided feedback and a review, thus far - Positive or not-so positive, each review is very important and very much appreciated.
Justin Harbert
General Manager
Mercedes-Benz of Hagerstown
301-733-2301
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 2,505 reviews
December 15, 2022
Great experience from initial contact and explanation of the vehicle options to final delivery of the vehicle. the vehicle options to final delivery of the vehicle. More
by gerald11
Employees Worked With
December 14, 2022
I had a fantastic & memorable experience! Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. Barry & Christine were hospitable, friendly, professional, thorough, personable, & accommodating. More
by J. Alfonso
December 06, 2022
Dealing with Barry London is always a good experience Barry is knowledgeable and thorough Atmosphere is relaxed Barry is knowledgeable and thorough Atmosphere is relaxed More
by J
December 04, 2022
Excellent service, I can’t complaint, they clarified all my doubts clearly and first class attention. my doubts clearly and first class attention. More
by Iralizurena42
Employees Worked With
December 03, 2022
This is my 4th Mercedes and have had good luck with the cars, service, loaners , friendly knowledgeable staff cars, service, loaners , friendly knowledgeable staff More
by Cristeve99
Employees Worked With
December 01, 2022
Rob was wonderful to work with. He met us right away when we arrived at the dealership, made us feel welcome, and answered all of our questions. Closing the deal was easy and took v He met us right away when we arrived at the dealership, made us feel welcome, and answered all of our questions. Closing the deal was easy and took very little time so that we could start enjoying our new car. Thank you Rob and Mercedes Benz of Hagerstown!! More
by mary_mcnees
Employees Worked With
December 01, 2022
Rob is a very polite and knowledgeable salesman. I highly recommend him for your needs for a Mercedes Benz. I highly recommend him for your needs for a Mercedes Benz. More
by Mdwhaley
Employees Worked With
November 30, 2022
We came in simply to test drive a Mercedes among other models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowl models we were considering. We had never driven a Mercedes before. We were so impressed with the vehicles we test drove and with Barry London’s knowledge and expertise that we bought two on the spot. Barry spent hours explaining all the features on each vehicle to ensure we were comfortable enough to take them home. Although the cars practically sold themselves with each one’s design and safety features, Barry made the car buying process the best we have ever experienced, bar none. More
by djschug
November 30, 2022
Rob went above and beyond to make sure everything was right and I was happy! right and I was happy! More
by Love my car421
Employees Worked With
November 30, 2022
This is the best dealership to purchase a vehicle from. They make the process fast and easy. They make the process fast and easy. More
by Rocksygirl
Employees Worked With
