Mercedes-Benz of Hoffman Estates

Good experience Kirk Anderson was a pleasure to deal with. GLE is exactly as advertised. with. GLE is exactly as advertised. More

Josie Simpa provided me with the most incredible customer service. I am impressed with her professionalism, expertise, and dedication to me and my car. I am grateful to the entire Mercedes team for going a service. I am impressed with her professionalism, expertise, and dedication to me and my car. I am grateful to the entire Mercedes team for going above and beyond to assist me in getting my car fixed in a timely and efficient manner. They took my car, assessed the situation, brought me to my work, were able to get the parts needed, fixed my car, and sent me on my way without any problems. Their behind the scenes work was seamless and truly made my day easy when it could have been a total disaster. I cannot thank you enough for your kindness and amazing work. I am so relieved that I can count on Josie and the entre Mercedes team to be there to provide top notch service! Thank you! More

Alexander Kolek is extremely knowledgeable, experienced and helpful through out my dream GLS buying process, he went above and beyond in all aspects. He made me feel comfortable and confident being an out and helpful through out my dream GLS buying process, he went above and beyond in all aspects. He made me feel comfortable and confident being an out of state buyer. Please go see him at the Zeigler Mercedes dealership at Hoffman estates if you’re in a market for used or new car around Chicago area. They have a lot of good collection of cars to choose from their inventory. More

From the moment you walk in you feel special. It’s a great experience. One made even better by the service, honesty, authentic personality of Piotr Siemiensiuk. I have bought close to a dozen It’s a great experience. One made even better by the service, honesty, authentic personality of Piotr Siemiensiuk. I have bought close to a dozen cars in my life and Piotr has the the most enjoyable to do business with. Jose Garcia and Michael Spooner were also great to work with. You can tell these guys love what they do. And that makes a big difference in the buying experience. I like doing business with people I like. Thank you to those folks. TomV More

I live out of state, so my transaction was probably different from most but 100% professional is how i would describe my sales professional Llona and Mercedes Benz of Hoffman Estates. different from most but 100% professional is how i would describe my sales professional Llona and Mercedes Benz of Hoffman Estates. More

Austin did a great job of communicating and making this deal happen. Very happy with my purchase!! deal happen. Very happy with my purchase!! More

Very poor service and unprofessional. 24 hours after a scheduled service appointment, have yet to receive an update, email, call or status on vehicle. Made multiple attempts to get in con 24 hours after a scheduled service appointment, have yet to receive an update, email, call or status on vehicle. Made multiple attempts to get in contact with assigned advisor Robert Fragoso. Regret bringing them business. Would NOT recommend. Please be advised. More

Great customer service! Tim McGrath, was not the typical car salesman! He’s made the process of buying a car so much smooth and easier of what I thought. 10 out of 10! Great Tim McGrath, was not the typical car salesman! He’s made the process of buying a car so much smooth and easier of what I thought. 10 out of 10! Great to work with him! More

Came from Milwaukee to look/buy a car. Emailed Oliver the morning I was coming. Received a confirmation email that the car was up front waiting for me. Found out from someone else the c Emailed Oliver the morning I was coming. Received a confirmation email that the car was up front waiting for me. Found out from someone else the car had been sold the night before. Oliver sent an email just as I was pulling up stating the vehicle was sold. Then he went dark. lol, I would have bought the similar one had someone from the dealership just came and picked up the ball. More

Incredible service and communication. Had a wonderful experience buying our dream car, keep up the good work! Had a wonderful experience buying our dream car, keep up the good work! More