Mercedes-Benz of Hoffman Estates

Ilona was pleasant, knowledgeable and listened to what we were looking for. It was a refreshing experience after going to other dealerships and feeling like we were doing them a favor. This young lady took u were looking for. It was a refreshing experience after going to other dealerships and feeling like we were doing them a favor. This young lady took us through the shopping, financing and delivery painlessly. We left with a smile on our faces. More

Very helpful. The service department was helpful, flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you flexible and quickly resolved my issue. Wojciech is very helpful and kind. No issues to report. Thank you More

High Touch Service, Low Key Vibe I had a great buying experience at Mercedes-Benz of Hoffman Estates. My salesperson, Mike Perez, told me to bring in the best price that I found and I I had a great buying experience at Mercedes-Benz of Hoffman Estates. My salesperson, Mike Perez, told me to bring in the best price that I found and I did. They met the price plus they handled the entire lease return of my Jeep. Barrington Motorwerks and MB Chicago told me that I was on my own for the Jeep. Overall, I had an easy buying experience and the dealership made sure that I knew all the details on the car. I also like the fact that they weren’t snobby and were very down-to-earth. I got a great price on fully warrantied GLB. Plus, my salesperson sent me a replacement license frame with my ala mater - just like the one that was on my Jeep. The finance experience was also very pleasant and easy. No hard sales. I think this is a start of a long relationship with MB of Hoffman Estates. More

Great service! Every time we come in. Never have an issue and alway good!!! We recommend people here all the time!! Thank you very much issue and alway good!!! We recommend people here all the time!! Thank you very much More

Amazing all-round experience with dealer, Extremely happy!! I just had a dream of having a Mercedes, and i started searching for some good vehicles. During my search, i found this dealership and i was introd I just had a dream of having a Mercedes, and i started searching for some good vehicles. During my search, i found this dealership and i was introduced to Piotr Siemieniuk. I just told my basic needs and thats all!! Starting from explaining features of the vehicle, until purchasing process, i was assisted by him, and it helped me to finalize my decision, and went ahead with the purchase. During this, i was in need of financial assistance, and that process also well managed by the dealership and all the corresponding team. I am happy that, within few days, all the process completed, and believe me, i did not even visited the dealership location. All the process was hassle free, and including my signature process. Its all well managed and all the team, particularly, Piotr Siemieniuk was amazing, reactive and always approachable. Also, for explaining all the financing process, Michael Spooner took my application and he assisted until the approval process gets completed, and experience with Michael was also amazing. Overall, i am very happy with the dealership, and their team, and fully satisfied with their services. Thanks Piotr and Michael for all your support during this process and making this happen. More

Best customer service for sure! Was in and out with the car I wanted. I highly recommend working work Mike Pérez. Great personality! Super professional. I’m sure he can sell just about anything! Mike surel car I wanted. I highly recommend working work Mike Pérez. Great personality! Super professional. I’m sure he can sell just about anything! Mike surely won’t disappoint. Keep up the good work Mike . Thanks for helping me find the c300 I was looking for. The entire staff was extremely friendly . I wouldn’t recommend you going any place else if your looking for a Mercedes! Hit up Mike and he’ll take good care of you! More

Friendly and best customer servces Staff are very friendly, good customer service, especially Stephanie Smith, she was very supportive, good personality; she makes sure I am happy with Staff are very friendly, good customer service, especially Stephanie Smith, she was very supportive, good personality; she makes sure I am happy with my choice. More

Good experience. We’re helpful and understanding during the pandemic which is nice given masks making things harder. Were willing to negotiate to a reasonable price for all parties. the pandemic which is nice given masks making things harder. Were willing to negotiate to a reasonable price for all parties. More

It was great working with Matt. He was accommodating and provided quick and easy communication about my vehicle. Having a loaner available ASAP is very important. Would recommend this dealership. provided quick and easy communication about my vehicle. Having a loaner available ASAP is very important. Would recommend this dealership. More

Awesome people, great attitudes, it was good being there, I feel like they go out of your way to make your experience the best it can be. I feel like they go out of your way to make your experience the best it can be. More