Mercedes-Benz of North Olmsted

Good service and very personable Marlon listened to our concerns about the vehicle and was very attentive. It started off bad because an employee ignored us and we almost left. But Ma Marlon listened to our concerns about the vehicle and was very attentive. It started off bad because an employee ignored us and we almost left. But Marlon picked it up and turned our experience around and saved the day. More

2014 Sierra Great dealership! Fast and easy deal. Everyone was very friendly and helpful. Shawn was very helpful from the time I got to the dealership to the time Great dealership! Fast and easy deal. Everyone was very friendly and helpful. Shawn was very helpful from the time I got to the dealership to the time I left. He knew I was from out of state and valued my time. Got me back on the road quick! Very happy with my experience! More

Friendly dealership even from 500miles away Fantastic and friendly service setting up my lease for GLE 350. Barry is a friendly personable salesman. I'll definitely be renewing my lease with thi Fantastic and friendly service setting up my lease for GLE 350. Barry is a friendly personable salesman. I'll definitely be renewing my lease with this dealership. Would recomment!! More

Great Experience I purchased a pre-owned vehicle from out of state, 3 hour drive. Great experience with salesperson Shawn Blum by email and phone. Very professional, I purchased a pre-owned vehicle from out of state, 3 hour drive. Great experience with salesperson Shawn Blum by email and phone. Very professional, no pressure, completely honest with description, pricing, trade in value, etc. Car was waiting for me, no surprises. Shawn’s description was perfect down to the blemishes on the wheels. I was in and out in 1 hour, Matt in F and I was professional and crystal clear. I had my doubts about buying a car through internet and by phone, but couldn’t have been more pleased with the process start to finish. Will have no hesitation in dealing with Mercedes Benz of North Olmsted again. Jay DeSantis Wheeling WV More

First class treatment I just leased a 19 Mercedes CLS 450 and my salesperson was Barry Sisler. The best compliment I can give is to say that in the process of turning in m I just leased a 19 Mercedes CLS 450 and my salesperson was Barry Sisler. The best compliment I can give is to say that in the process of turning in my lease on my 16 Mercedes CLS 400, the respect and treatment Barry showed me convinced me to lease another CLS. While the car is outstanding, the communication, punctuality and process could have not possibly been more enjoyable. I certainly received a fair deal, no doubt about it, but more importantly, my time commitment was kept to a minimum and the process was totally painless and possibly even enjoyable. If I am purchasing/leasing a Mercedes in NE Ohio, this is my dealer, and it was worth the hour drive past two other Mercedes dealers. More

Exceptional Just can’t say enough about the outstanding and forthright service provided by Shawn Blum and the team at this dealership. Although I was buying an Just can’t say enough about the outstanding and forthright service provided by Shawn Blum and the team at this dealership. Although I was buying an used non-Mercedes vehicle as an out-of-state resident - I was treated as a valued customer in all aspects. There were no games played with the price and quality of the vehicle as stated from a detailed video provided to me prior to test driving the vehicle. Well worth the drive from Detroit. Again, Shawny and team, Thank You Sincerely for the exceptional experience. Tim More

Purchased a used vehicle Marlin was very professional. He found the exact car that I was looking for. He has been quick to answer and responsive to my request. Marlin was very professional. He found the exact car that I was looking for. He has been quick to answer and responsive to my request. More

Outstanding Really enjoyed the experience. Shawn was outstanding did a great job. They treated me and my wife like a king and a queen. Great buying experience. Really enjoyed the experience. Shawn was outstanding did a great job. They treated me and my wife like a king and a queen. Great buying experience. More

Nick Walter is a true Ambassador Nick does business the old fashioned way and I like it. I am currently in my 4th generation Sprinter and Nick went above and beyond in making a great Nick does business the old fashioned way and I like it. I am currently in my 4th generation Sprinter and Nick went above and beyond in making a great deal. He wasn't just interested in making a sale, he is an honest and trustworthy individual and I would highly recommend Nick when buying any vehicle. More

Second time with a great experience. Acquiring the car was a good experience. However this is the second car that I have had a paperwork problem setting up auto pay with Mercedes-Benz Fin Acquiring the car was a good experience. However this is the second car that I have had a paperwork problem setting up auto pay with Mercedes-Benz Financial Service. Therefore I will not use MBFS in the future which could completely change hope I shop for my next vehicle.. More