Mercedes-Benz of North Olmsted

My Experience Was Excellent! Marlon Redmond was an AMAZING salesman. I contacted Marlon via telephone and asked for the exact vehicle I wanted. Marlon not only found the vehicl Marlon Redmond was an AMAZING salesman. I contacted Marlon via telephone and asked for the exact vehicle I wanted. Marlon not only found the vehicle, but he made sure the entire staff was prepared and welcoming when I arrived. I was offered THE BEST service. I not only received my vehicle at an affordable price, I got a manicure and a special made coffee! I would recommend Marlon and the North Olmsted Mercedes Dealership to any and all friends and family. More

This experience surpassed all my expectations! Shawnee Blum was professional, accommodating and made this experience positive in every way. I highly recommend this salesman to anyone looking for a Shawnee Blum was professional, accommodating and made this experience positive in every way. I highly recommend this salesman to anyone looking for a used car. I may never buy a new car again! More

Excellent effluent sales and customer service We purchased a 2015 s 550 class Mercedes from Shawnee Blum. We located the vehicle from the website. The car was just as described on the website as w We purchased a 2015 s 550 class Mercedes from Shawnee Blum. We located the vehicle from the website. The car was just as described on the website as well as the video of the vehicle provided by Shawnee. We drove 5 hours to purchase the vehicle and the transaction simply could not have been conducted any better. Staff was very friendly, professional and efficient. Worth the drive! Thank you Shawnee for the great customer service and care you provided. Mark and Lisa. More

Great experience buying a used Jeep Grand Cherokee Everyone at MBNO was awesome, especially Shawn Blum, my sales rep. He was patient while I checked out several vehicles before deciding on the Jeep. He Everyone at MBNO was awesome, especially Shawn Blum, my sales rep. He was patient while I checked out several vehicles before deciding on the Jeep. He answered all my questions, was excellent in communicating the status and made the car buying experience as painless as it can be. Bill was also extremely friendly and knowledgable. I'd definitely recommend working with Shawn and Bill at Mercedes Benz of North Olmsted! More

Barry made our car purchase a wonderful, fun experience! This is my/our first luxury car, and Barry went out of his way to make every step from "just looking" to "we'll take it" a pleasure! He's very p This is my/our first luxury car, and Barry went out of his way to make every step from "just looking" to "we'll take it" a pleasure! He's very personable, genuine, and an excellent listener. He was also very patient with my many questions. I felt he really got me and made it his mission to find the perfect car. He made suggestions about the car's detailing and the extra features he thought would be best, though no car like that was available in their inventory. Barry found the only one in the US (in Wisconsin!) with the right combination. He talked with his manager and they actually bought the car with no risk or obligation to me. He got it here in 4 days, making sure the driver was off for Easter Sunday. Barry cares about everyone, not just his clients. Through the whole process he was lots of fun and provided outstanding customer service to make this really special experience. He was absolutely right about everything. I LOVE THIS CAR! Everyone we encountered at the dealership treated us very well. We will certainly recommend Mercedes of North Olmsted to everyone. More

New car purchase We were greeted at the dealership by the general manager, Matt. He introduced us to Barry S. We were interested in a new GLA250. They had two ready f We were greeted at the dealership by the general manager, Matt. He introduced us to Barry S. We were interested in a new GLA250. They had two ready for a test drive. One of the cars was just what we were looking for. Barry made everything go very smoothly and by the end of the day we had a new car in our garage. It was a very happy car buying day. More

Sam, The Egyptian Magician,.....Thank you, you are amazing Sam is amazingly efficient. Didnt matter how many questions or concerns I had, he always took time to answer them whether via phone, email or text. He Sam is amazingly efficient. Didnt matter how many questions or concerns I had, he always took time to answer them whether via phone, email or text. He suggested to swtich from GLA250 which I was initially interested in to GLC300 because it will fit my need and lifestyle. He was 100% right. I am so pleased with my experience that I dont think I'll buy car from anyone else. I will definitely recommend him to everyone I know. More

Purchase of GLA 250 The salesman, Marlon Redmond, financial and technical people were knowledgeable and very helpful. I would not hesitate to purchase another new or used The salesman, Marlon Redmond, financial and technical people were knowledgeable and very helpful. I would not hesitate to purchase another new or used car from this dealership. More

Very personal family moment This purchase for my wife was a gift celebrating something very personal and special. Barry immediately identified the magnitude of my intentions and This purchase for my wife was a gift celebrating something very personal and special. Barry immediately identified the magnitude of my intentions and was with me lock-step through the entire process. He worked until he found exactly what I was looking for, as if he already knew my wife (having never met her). On his own, he purchased a cake and orchids, to enhance the surprise (he presented these himself at our doorstep). He also volunteered one of his employee discounts to make up some of the difference on what I still owed on my vehicle that I was trading in. He had just met me a few days before offering this discount. This speaks to the level of customer service North Olmsted MB is willing to extend. When the shock of the surprise wore off, my wife was in tears, knowing what this gift represented. Barry is no longer just the guy who sold us a car...he is also now a friend. He should be recognized within the organization and also publically for his efforts and kind-heartedness here. I'm forever grateful. Thank you Mercedes Benz of North Olmsted. Thank you, Barry! More

Car shopping Our experience with Mercedes Benz of North Olmsted was great. Shawn Blum was great to work with & made the car buying experience very easy. I would de Our experience with Mercedes Benz of North Olmsted was great. Shawn Blum was great to work with & made the car buying experience very easy. I would definitely recommend this dealership and Shawn to anyone looking for a used Mercedes. More