Mercedes-Benz of North Olmsted

A+ customer service This was my first time to deal with Mercedes-Benz. It was by far the best experience with a vehicle I have ever had. I dealt with Matt Paradis and h This was my first time to deal with Mercedes-Benz. It was by far the best experience with a vehicle I have ever had. I dealt with Matt Paradis and he was excellent. He really worked hard to get me the car I liked. I found him very easy to work with. Everyone at the dealership was very nice and helpful. I highly recommend Mercedes-Benz of North Olmsted. More

Best experience Matt Paradis was great to deal with. I would recommend him to anyone looking to purchase a car. He was very easy to talk to, personable and profession Matt Paradis was great to deal with. I would recommend him to anyone looking to purchase a car. He was very easy to talk to, personable and professional. This was my first brand new car. He made the process very exciting. It was great to share his enthusiasm with what can be a very stressful process. I look forward to doing business with him again. More

Erick Willis Professional, Polite, Dapper, Well Spoken Trustworthy listened carefully Attentive to customer's needs No-pressure, didn't feel rushed Professional, polite, dapper, well spoken Quick and Trustworthy listened carefully Attentive to customer's needs No-pressure, didn't feel rushed Professional, polite, dapper, well spoken Quick and clear communication (email or in-person) Final price was exactly as negotiated (no last-minute surprises) Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc. efficient dealership - painless purchase process "VIP GUEST" sign was a big hit! More

Great Value! Great salesman I called in to Mercedes Benz to Christopher and with in minutes he had the car fax, vehicle service report, and an awesome live video. Great sales guy I called in to Mercedes Benz to Christopher and with in minutes he had the car fax, vehicle service report, and an awesome live video. Great sales guy and would recommend to everyone! More

Out-of-State Purchase Excellent Customer Service! recently purchased a CPO MB GLC 300 4MATIC 2016 Launch Edition from N.Olmsted MB Dealership, Bernie Moreno Companies - Very pleased experienced great recently purchased a CPO MB GLC 300 4MATIC 2016 Launch Edition from N.Olmsted MB Dealership, Bernie Moreno Companies - Very pleased experienced great customer service! More

Standard Above and Beyond Barry was very accommodating in meeting my needs and recognizing my time constraints. I described to him what I was looking for and he nailed it in hi Barry was very accommodating in meeting my needs and recognizing my time constraints. I described to him what I was looking for and he nailed it in his first attempt. Everyone was very warm and welcoming during my visits. Great overall experience. Barry made me feel it was what I wanted that matters, not that of the dealership or his goals. More

Best car buying experience ever! Truly all members of the dealership are true professionals! Ceil Cohen was respectful, helpful, and had great follow up during the entire buying proce Truly all members of the dealership are true professionals! Ceil Cohen was respectful, helpful, and had great follow up during the entire buying process! Not only did they keep their word, they exceeded it! Very helpful people, who made it a wonderful experience! More

Came in from out of town to purchase a CPO GLE 400 I had been searching for a hard to find CPO GLE 400. North Olmsted, OH had one come available and I sent in an email inquiry. Matt Paradis promptly I had been searching for a hard to find CPO GLE 400. North Olmsted, OH had one come available and I sent in an email inquiry. Matt Paradis promptly reached out to me, answered initial questions I had and even sent me a video of the car (which did not yet have pics available on the website). When I arrived at the dealer for a test drive, the car was already waiting with the power on and ready to go. The test drive, trade-in process, and financing all went smoothly. A great experience overall. Thanks Matt and Jesse More

Amazing! Ryan is a great guy! He will only sell you the best car for your needs! Jesse in finance is great and explained everything to us! Amazing dealership! Ryan is a great guy! He will only sell you the best car for your needs! Jesse in finance is great and explained everything to us! Amazing dealership! More

Excellent I had been looking for a C-300 Sport. I saw a few that I liked online and decided to go for a test drive. So glad that I did! I finally met Shawn Blum I had been looking for a C-300 Sport. I saw a few that I liked online and decided to go for a test drive. So glad that I did! I finally met Shawn Blum, my salesman. He was very nice and answered all of my questions. He also called a few days after the sale to make sure that all was good with my new car. I didn't think that buying my first Mercedes would be this easy. Best car buying experience ever. Thank you Shawn. :) More