Mercedes-Benz of North Olmsted

When in for a service great people to work with I ended up buying a car also the service department is great and so is the salesman and the general manager everyone was just perfect I ended up buying a car also the service department is great and so is the salesman and the general manager everyone was just perfect More

Great service! Great service and knowledgeable staff. The car buying experience was excellent. Special thanks to Ryan for consistent follow up and making sure I go Great service and knowledgeable staff. The car buying experience was excellent. Special thanks to Ryan for consistent follow up and making sure I got everything I wanted. More

Awesome car shopping experience! These guys are truly the best! Salvatore Zarba was professional, respectful, honest, knowledgeable! Anytime I called with questions, he was always the These guys are truly the best! Salvatore Zarba was professional, respectful, honest, knowledgeable! Anytime I called with questions, he was always there to answer them quickly. On the day I arrived to pick up my S550, he came outside right away to greet me, invited me in and offered coffee/water/snack. Interaction was friendly and easy. While I was with the finance manager signing papers, he was overseeing final touches of my car's preparation to make sure everything was perfect and it sure was! I would definitely buy another car from them and would surely recommend to everyone! Thank you Sal and MB of North Olmstead Team! More

My experience with this dealership The best dealership that I have ever deal with , they are so knowledgeable about everything and they do the best to give you what you really looking f The best dealership that I have ever deal with , they are so knowledgeable about everything and they do the best to give you what you really looking for , I would definitely recommend this dealership also Barry Sisler was the best , I really want to thank him for everything that he did it to me More

C Class Lease Barry Sisler did a great job handling the leasing agreement. He gave full attention to details which made my leasing process go smoothly. Barry adds Barry Sisler did a great job handling the leasing agreement. He gave full attention to details which made my leasing process go smoothly. Barry adds a personal touch to accommodate his customers. More

Erick W. & my awesome experience! Many weeks ago while doing research on a vehicle purchase(my 1st luxury vehicle), I stopped in at MB of North Olmsted. Erick W. immediately came out t Many weeks ago while doing research on a vehicle purchase(my 1st luxury vehicle), I stopped in at MB of North Olmsted. Erick W. immediately came out to assist me. Erick answered all of my questions and even told me what to look for to meet my needs. After my visit to MB of North Olmsted I looked at several other vehicles via the internet and actual lots and I can truly say, Erick hit it right out the park for me. I continued to think about how friendly, knowledgeable and "nonpushy"he was when I went to the lot to do research as well as comparing his approach & friendliness to the other dealerships and sales team. I was very apprehensive about the car buying experience because purchasing a vehicle has always been an All Day event... not at MB of North Olmsted. In and out!! It was exciting and painless!! Erick W. showed me how to operate & navigate my new vehicle( my last vehicle was a 2008). I am still an amateur but he has assured me that he is only a phone call away. Erick W. has made me a loyal customer for life. Thank you! Thank you!! Thank you!!! More

The service I received from Shawn Blum was excillent!!! Shawn Blum was super helpful and accommodating when I was looking for a vehicle. He didn't force me into anything and everything he explained clear Shawn Blum was super helpful and accommodating when I was looking for a vehicle. He didn't force me into anything and everything he explained clearly. It's rare that you get the The sense that they really care but in this situation I believe he did. Everything ran super smooth and super comfortably and he even went and above and beyond to deliver. My experience with Mercedes-Benz was exceptional and I'm glad I chose to join the Mercedes-Benz family! Thank you Shawnie! Haha the surprise at the end was the icing on the cake! You guys rock! More

The Sales Consultant was amazing! excellent customer service The 5 star rating wasn't given Mike Tankersley Earned the rating. He was extremely knowledgeable, very informative, helpful with my decisions, friend The 5 star rating wasn't given Mike Tankersley Earned the rating. He was extremely knowledgeable, very informative, helpful with my decisions, friendly, clear and concise when I asked questions and he made my mom and I feel extremely comfortable. He was Amazing! The entire Team Mike, Jesse and Mitch provided PERFECT customer Service! I have never experience this type of exceptional customer service interaction before. The only regret was, I felt like I should have purchased the GAP insurance and it is needed but I could not afford it, I am on a budget. More

CPO Mercedes Dee and the finance team were outstanding talented people. The car i purchased is perfect. I have tried BMW the last 4 years and the quality is not as Dee and the finance team were outstanding talented people. The car i purchased is perfect. I have tried BMW the last 4 years and the quality is not as good as Mercedes. Hopefully the service dept. will have the same level of customer service. More

Awesome Service! Service here was really AWESOME! Everyone that I encountered was VERY Attentive and Professional... My salesman was Extremely Knowledgeable, Erick Wil Service here was really AWESOME! Everyone that I encountered was VERY Attentive and Professional... My salesman was Extremely Knowledgeable, Erick Willis ROCKS! He even took time to show me a new application on my phone... Waze; this app was amazing, informational and helpful in getting me back home on the quickest route etc! 👍 More