Mercedes-Benz of Orange County powered by Benzel-Busch

Great customer service amazing person. Thank you for everything you did to make my car in better shape. Thank you for everything you did to make my car in better shape. More

Service was quick and efficient especially appreciated video descriptions. Valentina was very helpful and kept us informed every step. video descriptions. Valentina was very helpful and kept us informed every step. More

The whole process was made so simple. Matt was fabulous to work with and the communication was great! Matt was fabulous to work with and the communication was great! More

Alexia although brand new was very helpful, prompt and stuck to her word. I was traveling over four hours to make the purchase. Not only did she make sure everything was agreed upon before I made the trip stuck to her word. I was traveling over four hours to make the purchase. Not only did she make sure everything was agreed upon before I made the trip. She offered to pick me up at a train station 30 min away so I could avoid driving two cars back. The vehicle was used so you always wonder what shape it will be in. It was immaculate. For the service I wish the dealership was closer. More

To this point, they have done good, if very expensive work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I m work. However this service was a bit below standard. First, it was very hard to get a service adviser to pick up a call or answer an e mail until I mad an on line appointment. Only at that point was I allowed to access a service adviser to discuss the work and timing given we live 80 miles away and my caretaker has to take the car to the appointment. But all went smoothly after we arranged the appointment until I drove the car this weekend having returned for the summer from Arizona: our Apple Car Play has disappeared after both the main and auxiliary batteries were replaced and the car is reporting that an A0 Service is due. So not good and it looks like some checklist or process was not followed. We will find out but was disappointed that these problems occurred. More

Chris Bobby and Matt made everything easy 2nd car from this dealership..I would recommend each of them..it’s starts at the top with the gm jen..she made me feel welcome and part of the family.. this dealership..I would recommend each of them..it’s starts at the top with the gm jen..she made me feel welcome and part of the family.. More

Our fifth vehicle from MB of Orange County and the level of service was exceptional again. Will be back! of service was exceptional again. Will be back! More

Omar was very attentive and kept me informed on my vehicle's progress. I'll return. vehicle's progress. I'll return. More

I went in to get an estimate for a broken door handle. They charged me $300 for the estimate and then completely botched their estimate. I’m writing, they were planning on charging me TWICE for the parts. They charged me $300 for the estimate and then completely botched their estimate. I’m writing, they were planning on charging me TWICE for the parts. No, thanks- MB of Orange County lost a customer that day. More

Great Customer Service. Omar my Service Rep Kept me notified and cared about whole process. Omar my Service Rep Kept me notified and cared about whole process. More