Mercedes-Benz of Palm Springs

Mike is always attentive and explains all to me. Nice to have been offered a courtesy car! Nice to have been offered a courtesy car! More

This was as always a great experience. Very attentive customer service and support. Thank you Very attentive customer service and support. Thank you More

Very efficient service. We really liked the personal video that showed us the status of the car We really liked the personal video that showed us the status of the car More

Honest pricing. Great Staff. Highly Recommend. Bradley, Trey and Cody were all super helpful for the custom G63 order. Great Staff. Highly Recommend. Bradley, Trey and Cody were all super helpful for the custom G63 order. More

Brenda was amazing! !! Totally happy with service. Great dealership! Will be back again and again!!! !! Totally happy with service. Great dealership! Will be back again and again!!! More

Exceptional, bought vehicle online, vehicle delivered at airport. Outstanding customer service. Highly recommended. Trey and Ari made it happen. airport. Outstanding customer service. Highly recommended. Trey and Ari made it happen. More

I brought my Mercedes C3 hundred convertible in for a routine maintenance. Everything was done properly and I am happy with the service provided by Mercedes and my service manager Jeff. For my pick up, routine maintenance. Everything was done properly and I am happy with the service provided by Mercedes and my service manager Jeff. For my pick up, I requested a courtesy car pick me up and take me back to the dealer. Apparently Mercedes now uses Lyft to help with these courtesy drives, but I had a horrible experience with my driver. He was late and then he got lost and I stood outside for 20 minutes waiting for him while he drove around in circles then, when I got to his vehicle, it was not up to spec at all. The driver was not even apologetic for causing me to wait so long and did not seem to care at all that I had to wait for him out in 105° weather. So if you’re going to use a third-party for something like that, you better make sure that they are of Mercedes caliber because Lyft certainly is not and it reflects poorly on Mercedes, which is the only reason why I gave Mercedes four stars instead of five. More

Once againn, I was greates by staff as if we had know each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. each other for years. Jenna in service was just outstanding, giving me a loaner car, as she was certain that the car would need to stay the night. I was kept updated about the progress of service at least once each day. I was called when it was ready to pick up and I found the car to be cleaner than I left it. So happy to recommend Palm Springs Mercedes Benz to anyone who will listen. More

Service advisor Mike Mrofchak was excellent at explaining what had to be done, the time it would take, and the cost. what had to be done, the time it would take, and the cost. More

Starter battery replacement at home in the garage. So convenient. Done right. No hassle. Enjoyed my coffee and morning news while the job was being done. So convenient. Done right. No hassle. Enjoyed my coffee and morning news while the job was being done. More