Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Palm Springs
Palm Springs, CA
296 Reviews
Mercedes-Benz of Palm Springs is your Southern California destination for new and certified pre-owned luxury vehicles, including the sporty C-Class, refined E-Class, flagship S-Class, and SUVs like the GLC, GLE, and G-Class plus innovative Mercedes-EQ electrics. Enjoy tailored financing, trade-in options, and expert service from our certified technicians. From oil changes to diagnostics, we use genuine OEM parts to ensure lasting performance. Backed by indiGO Auto Group, we deliver trusted expertise and a seamless car-buying and ownership experience. Visit us today to find and service your perfect Mercedes-Benz.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 296 reviews
May 22, 2026
The service team at this location always does a great job. Communication is fantastic. Thank you! job. Communication is fantastic. Thank you! More
by HB
Employees Worked With
May 21, 2026
Margarita was very helpful and friendly - very professional. Shes provided updates promptly and had me in and out quickly. professional. Shes provided updates promptly and had me in and out quickly. More
by rlwynnla
Employees Worked With
May 21, 2026
Simple jobs shouldn’t require multiple days or visits. Either you don’t have enough service techs or your scheduling is messed up. Either you don’t have enough service techs or your scheduling is messed up. More
by lous
May 21, 2026
Jeff is always helpful, friendly, and efficient. I bought my car from them and love it. Great service! I bought my car from them and love it. Great service! More
by uschiwilson
Employees Worked With
May 21, 2026
Always consistently great service from the entire team. Jeff Thrush is knowledgeable and thorough in handling my needs Jeff Thrush is knowledgeable and thorough in handling my needs More
by fwessinger
Employees Worked With
May 21, 2026
Jeff Thush always helpful and responsible. The very best in being respectful and responsive to my needs, concerns and requests. The very best in being respectful and responsive to my needs, concerns and requests. More
by tb98012
Employees Worked With
May 20, 2026
Overall service dept is good. Unfortunately there was damage to the vehicle which I did not notice until 4 days after picking it up. MB took a video of the vehicle before taking Unfortunately there was damage to the vehicle which I did not notice until 4 days after picking it up. MB took a video of the vehicle before taking it in for service but not after. I unfortunately did not do a walk around upon picking it up. The vehicle went from the dealership directly to storage, and then 4 days later when I got it from storage(large outdoor storage area with no one next to it), I noticed a dent and deep scratches in a large piece of metal trim on the drivers side. This ended up costing about $600 to replace. MB would not reimburse for the damage, because I can’t prove it was damaged during the time they had it in service. While I understand their reasoning, it would have been better if they had done a post-service video and/or walk around before returning it to me. It does not seem like standard of care for the customer to do a full walk around upon picking a vehicle after a small, routine service. More
by Saildoc53
Employees Worked With
May 20, 2026
The service department staff are uniformly helpful and knowledgeable. I trust them to service my car and help keep it in top-top shape. knowledgeable. I trust them to service my car and help keep it in top-top shape. More
by theriaultka
May 20, 2026
Friendly service taking the time to explain everything to me. Needed a tweak on the MB app and they applied a software update to the car. me. Needed a tweak on the MB app and they applied a software update to the car. More
by PS Resident
Employees Worked With
May 19, 2026
Staff has been very responsive to all my needs- from my initial query, throughout the buying process and even after the sale. Thanks for going the extra mile to make sure I have everything I need and I fee initial query, throughout the buying process and even after the sale. Thanks for going the extra mile to make sure I have everything I need and I feel secure with my new ride! More
by ginnie.marquardt
Employees Worked With
Other Employees :
Trey Underwood
