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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.4
2,270 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,270 reviews

January 30, 2022

Mercedes Benz Portland Service department did wonderful job take care of customers. Very friendly, keep up the good work. Thank you More

by supreesmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to review our service team! We are pleased to know you had a great experience. If there is anything further we can do to help, please don't hesitate to stop by or give us a call. We hope to see you again soon at Mercedes-Benz of Portland.

Helpful
January 28, 2022

My service technician was helpful in determining what service was needed for my vehicle. Thank you. More

by NCBUTERS
Recommend Dealer
Yes
Employees Worked With
Mark Tower
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, our team is happy to have helped you diagnose the issues with your vehicle. We truly appreciate you coming to Mercedes-Benz of Portland and hope to have you back for any future maintenance needs.

Helpful
January 27, 2022

They good work. It was tough to get to given all if the construction blocking assessto the dealership. More

by belnavis1625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Salas
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Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, we apologize for the inconvenience due to construction within the area, and truly appreciate you taking the time to stop in anyways! If our team can help with any future maintenance needs, please don't hesitate to reach out.

Helpful
January 27, 2022

This is my 4th vehicle from this dealership. I keep coming back because this is the best service department and sales department I’ve ever dealt with. More

by SKLEWISMD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander
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Jan 28, 2022 -

Mercedes-Benz of Portland responded

Thank you for taking the time to review our team. We are happy to provide you with the best service possible and would like to thank you for returning for your 4th vehicle purchase!

Helpful
January 25, 2022

This dealership treats their customers like GOLD! Fabulous All around service from all departments very caring! I moved here from California and I must say this dealership has been the best experien More

by LeLu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Abujamous
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Jan 26, 2022 -

Mercedes-Benz of Portland responded

Hi Lelu, thank you for giving our team here at Mercedes-Benz of Portland the opportunity to earn your business. We are pleased to know our team has provided you with excellent service and we look forward to your next visit with us.

Helpful
January 25, 2022

As said before, your service was very good. We have enjoyed it for over 43 years. Keep up the good work More

by lrlamb38
Recommend Dealer
Yes
Employees Worked With
Art, Brandon Godbey, Thomas Maddux
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Jan 26, 2022 -

Mercedes-Benz of Portland responded

Thank you for this kind review of our service team! We truly appreciate your loyalty to our location over the past several years and look forward to having you back at Mercedes-Benz of Portland for any future maintenance needs.

Helpful
January 25, 2022

Great work and professional experience I wouldn't take my Benz nowhere else great job More

by LAMARCUS677
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey
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Jan 26, 2022 -

Mercedes-Benz of Portland responded

Hello, I'm pleased to learn our team has earned your confidence, as this is always something we strive to do. I would like to thank you for this kind feedback and wish you safe travels on the road ahead.

Helpful
January 25, 2022

Polite staff to communicate with. The dealer provides a comfortable waiting area for their customers. More

by SHINYI_HU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Tower
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 28, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for bringing your Mercedes in for service here at Mercedes-Benz of Portland! Our team is happy to have provided you with excellent service and we are pleased to know you enjoyed our waiting area.

Helpful
January 24, 2022

Friendly, courteous, and knowledgeable... First time at this dealership. I drove down from the Seattle area. More

by SANDMAN152
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Duncan Ostrander, Samuel Kim
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Jan 24, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for making the trip to Mercedes-Benz of Portland! Our team is happy to have greeted you with a friendly, courteous and knowledgeable visit. If there is anything further we can do to help please don't hesitate to give us a call.

Helpful
January 24, 2022

I can always depend on Tom Maddux to make sure that that everything is just exactly right. I have been a MB customer for years, and just took delivery on my 8th MB. More

by BB0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari
Nate Johnson-Grumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Maddux and Art., Thomas Maddux
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Jan 24, 2022 -

Mercedes-Benz of Portland responded

Hello, thank you for your loyalty to our team here at Mercedes-Benz of Portland, and congratulations on your new Mercedes! We are pleased to know Maddux has always provided you with excellent service. Until your next visit with us, enjoy your new car.

Helpful
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