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Mercedes-Benz of Portland

Portland, OR

Overview
Employees
Reviews
Vehicles
4.2
2,513 Reviews
Mercedes-Benz of Portland is focused on providing customers with an honest and more straightforward buying and service experience. We believe in giving customers precise information so they can make confident decisions. Mercedes-Benz of Portland in downtown Portland, Oregon, joined the Lithia Motors family of dealerships in February 2011 after being acquired from Don Rasmussen Company. Mercedes-Benz of Portland, near the surrounding areas of Portland, Hillsboro, Beaverton, Tigard, Gresham, Wilsonville, Salem, Silverton, and Vancouver, features a wide selection of new Mercedes-Benz and pre-owned Mercedes-Benz cars, trucks, and SUVs. Our inventory includes new models such as the Mercedes-Benz C-Class, E-Class, S-Class, CL-Class, CLS-Class, GLK-Class, M-Class, GL-Class, G-Class, R-Class, SLK-Class, SL-Class & SLS-Class. Mercedes-Benz of Portland also has Mercedes-Benz Certified Pre-Owned cars and SUVs, vehicles that meet Mercedes-Benz demanding standards for quality and pass a meticulous certification process.
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1605 SW Naito Pkwy

Portland, OR

97201

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Showing 2,513 reviews

February 04, 2023

We had a wonderful experience with the buyout of our leased vehicle! Great staff and services! More

by JAYMES_W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward
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Feb 06, 2023 -

Mercedes-Benz of Portland responded

Hi Jaymes, thank you for sharing your experience with the buyout of your leased vehicle! Our team is happy to have helped make this process as smooth as possible, and we hope to have you back at Mercedes-Benz of Portland for any future needs.

February 04, 2023

Once a price was agreed upon for the vehicle, the process was very smooth. Being an out of state buyer, I was not able to come in to see the car or speak to anybody. Mitchell and Mylee were both very respons More

by UMAIR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duncan Ostrander, Samuel Kim, Alec Wagner
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Feb 06, 2023 -

Mercedes-Benz of Portland responded

Hello Umair, thank you for buying your vehicle from our team 100% remotely! We are happy to have helped make this process as smooth as possible and hope that you have enjoyed your new vehicle thus far. If there is anything you feel we can help with in the future, please don't hesitate to reach out.

February 01, 2023

The best service and really quick and precise i am so happy they doing really good job!!! 👍🏼 More

by Admirtory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Popplewell
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Feb 02, 2023 -

Mercedes-Benz of Portland responded

Thank you for bringing your vehicle to our team at Mercedes-Benz of Portland. We are happy to provide excellent service and look forward to doing so for years to come.

February 01, 2023

Very upset with Rod Soprito not returning my calls. More than that I spent 30 minutes explaining why I was unhappy with my service And near the end got kicked out of survey . All words gone. When I More

by BOB.JOHNSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rod Soprito
Report | Print
February 01, 2023

the advisor new very little about my car, miss advised me about my delayed wiper system More

by jack.rolland.ogden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Acevedo
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 31, 2023

Excellent service with professional, quality employees who seem to love their jobs. Keep it up, MB of Portland! More

by diane.raptor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mylee Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Joswick, Rod Soprito
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Feb 01, 2023 -

Mercedes-Benz of Portland responded

Hi Diane! Providing excellent service, professional interactions, and having a high-quality team is what we here at Mervedes-Benz of Portland believe is one of the many keys to exceptional client care. Thank you for taking the time to leave such a lovely review and for also appreciating our efforts in making your visit 5-star worthy. If there is ever anything else we can help out with, please do not hesitate to let us know.

January 29, 2023

Bought my 2nd MB within only a few months from this dealership. Large inventory and professional staff and welcoming environment! Highly recommended over other MB dealerships in OR!! More

by MREZA_BAYATI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Raymer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Joseph
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Jan 31, 2023 -

Mercedes-Benz of Portland responded

Hello! Congratulations on the purchase of your new car! It is lovely to see that even throughout these unprecedented times of vehicle shortages, we still offered a large variety of vehicles to choose from! Thank you for your review, com back soon!

January 28, 2023

Awesome experience all around. Smart, professional people provided the info I needed both to select the vehicle and purchase it. More

by MAXDUNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nickolas Kalantari, Andrew Fox, Jennifer Joseph
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Jan 31, 2023 -

Mercedes-Benz of Portland responded

Hi Max! We appreciate your loyalty and trust in our team to help guide you towards the perfect vehicle for you and your needs! Thank you for your kind words about our staff, it means a lot to see that their efforts have not gone unnoticed. If you ever have any other questions, concerns, or dealer needs, please do not hesitate to reach back out to us as we are always happy to help!

January 28, 2023

Excellent job very professional and very helpful to make my 450 GL flac fixed and all the maintenance More

by ORITZWOODCARPENTRYLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Araujo Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Avanzado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Dike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Soria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hans Gartner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Acevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Davis, Arthur Dimalanta, Daniel Demeulle, Rod Soprito
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Jan 31, 2023 -

Mercedes-Benz of Portland responded

Hello! Our service team is very thankful that you took the time to appreciate their efforts! Thank you so much for leaving such a kind review and for also trusting that your car will be in good hands over here at MINI of Ramsey! Until next time, we wish you safe travels!

January 26, 2023

Great service personnel friendly and responsive to taking good care of me and my car. They also called and discussed addition service I needed and fully explained the situation. More

by DGRIM953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Godbey, Arthur Dimalanta, Sean Popplewell
Report | Print
Jan 27, 2023 -

Mercedes-Benz of Portland responded

Hello! Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the friendly and responsive service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you once again.

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