Mercedes-Benz of Princeton

I was very satisified with my service. ..Tam was responsive, communicated well and thorough! Thank you! ..Tam was responsive, communicated well and thorough! Thank you! More

Customer service is excellent from all dealer representatives in touch with clients as soon as check-in at the entrance office. Terrific courtesy and communication from arrival until completion o representatives in touch with clients as soon as check-in at the entrance office. Terrific courtesy and communication from arrival until completion of the job scheduled to be done that day. More

Experience was great, brought my car in without any appointment they still took it with no problem. Fixed it period very professional customer service-oriented. appointment they still took it with no problem. Fixed it period very professional customer service-oriented. More

Excellent service! Very helpful staff.. nice showroom & love the Mercedes cars. Was very happy with our last car as well. Very helpful staff.. nice showroom & love the Mercedes cars. Was very happy with our last car as well. More

Communicated well. Kept in constant contact with updates. Very satisfied with this dealership. Andy the service manager was extremely helpful Kept in constant contact with updates. Very satisfied with this dealership. Andy the service manager was extremely helpful More

I guess they don’t know what “appointment” means? ! I had an appointment for routine service on Wednesday. Dropped my car off at 8am - three days later and my car STILL has not even been looked at. ! I had an appointment for routine service on Wednesday. Dropped my car off at 8am - three days later and my car STILL has not even been looked at. No information as to when it will be! Why even have appointments when they mean nothing! If something has to be fixed and parts ordered, I’m looking at a few more days. This is unacceptable. Of all the dealerships I’ve dealt with MB of Princeton is one of the worst! More

I found Princeton Mercedes Benz to be a nice dealership. Nick Aberin was great. Nick was in communication with me throughout the entire service process. Nick was compassionate, respectful and very detail or Nick Aberin was great. Nick was in communication with me throughout the entire service process. Nick was compassionate, respectful and very detail oriented, which I definitely can appreciate. Everyone that I have interacted with have been very patient and kind. More

I can’t say enough great things about my experience working with Mr. Orsini. From the very beginning, he went above and beyond in helping me build the perfect car. He listened carefully to what I wante working with Mr. Orsini. From the very beginning, he went above and beyond in helping me build the perfect car. He listened carefully to what I wanted, gave me amazing advice on features and options, and never made me feel rushed or pressured. His knowledge and patience made the whole process smooth and enjoyable. What really stood out, though, was the support he gave me after the purchase. When I ran into a few issues, he took the time to walk me through solutions and even helped me get things fixed quickly. It’s rare to find someone who cares just as much after the sale as they do before, and that level of service really shows his dedication to his customers. If you’re looking for someone who truly cares about finding the right car for you — and who will be there for you even after you drive off the lot — I highly recommend Mr. Orsini. This is my second time buying from Mr. Orsini and it wont be the last. He made what could have been a stressful process into a great experience, and I’m so grateful for all his help! More

I have been dealing with Arno Orsini at Mercedes Benz for the past 20 years and he has always gone above and beyond and Robert Lisi was exceptional in his explanation of everything regarding my new car. I wo the past 20 years and he has always gone above and beyond and Robert Lisi was exceptional in his explanation of everything regarding my new car. I would not hesitate to refer both of those gentlemen. More