Mercedes-Benz of Princeton

Andy has been my service advisor for many many years. He always is kind and helpful and gets my van back quickly. He always is kind and helpful and gets my van back quickly. More

Victor as a service advisor is amazing and goes above and beyond. Even through I am very disappointed that my low mileage 4 years GLE 350 had such a major mechanical issue, Mercedez Princeton did all they co beyond. Even through I am very disappointed that my low mileage 4 years GLE 350 had such a major mechanical issue, Mercedez Princeton did all they could. More

Nick was fantastic in handling my service visit. Managed to get me an appt at short notice. Had even arranged for a loaner, which I ended up not needing. And importantly, he worked within the timing Managed to get me an appt at short notice. Had even arranged for a loaner, which I ended up not needing. And importantly, he worked within the timing constraints I had and delivered beautifully. It was v speedy at both drop off and pickup as well as friendly. Excellent and well done Nick! More

The personnel and the treatment I receive at MB Princeton is excellent. I took my vehicle in for service which was completed expeditiously. My service writer Victor Rivera was knowledgeable and assured me th is excellent. I took my vehicle in for service which was completed expeditiously. My service writer Victor Rivera was knowledgeable and assured me that my service would be through. I am happy. More

Professional all the way . Accepted my car from an auto transport service as I was moving to the area . From booking appointment to arrive and pick up , all went smoothly Accepted my car from an auto transport service as I was moving to the area . From booking appointment to arrive and pick up , all went smoothly More

No issues service and staff were great and everything met my expectations for this visit my expectations for this visit More

Professional, courteous, and thoughtful from start to finish. The team took genuine care of me, and I will definitely be a returning customer! finish. The team took genuine care of me, and I will definitely be a returning customer! More

I was told certain charge for diagnostic, instead end up paying double amount without any conclusion of the issue. Because they asked 4 times more charge to continue just diagnostic of check engine light. W paying double amount without any conclusion of the issue. Because they asked 4 times more charge to continue just diagnostic of check engine light. Which we are talking couple of thousand dollars to just find out the problem NOT fixing. That would separate quote for that. However, the car is running fine from last one month. More

Excellent service and friendly staff working with Robert John and Alex. Couldn't have asked for a better time leasing my car. John and Alex. Couldn't have asked for a better time leasing my car. More

It took a few days to set up an emergency appointment with a loaner but in the end, all worked out well. In fact, the team went the extra mile to get the car through its annual inspection. with a loaner but in the end, all worked out well. In fact, the team went the extra mile to get the car through its annual inspection. More