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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,319 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,319 reviews

April 23, 2023

Robert Lisi spent all the time we needed going over the details and features of our new 2023 GLE450 SUV. Nothing was too much trouble for him and he could not have been nicer or more professional. Robert More

by Harry L.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Mercedes-Benz of Princeton responded

Your review means so much to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 22, 2023

This is the 2nd vehicle I purchased from Mr. Orsini. He is a consummate professional. He was very through in explaining each part of the transaction. This was my 1st interaction with Mr. Britti More

by Charles Lamielle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 21, 2023

Great place and amazing folks. Not salesy at all. Would visit again. Thanks Alex, Robert. More

by Sumit
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

We're truly touched and honored by this amazing review. We appreciate you trusting the Mercedes-Benz of Princeton team with all your vehicle buying and servicing needs - it is our pleasure to assist you! Thank you for taking the time to share your feedback, and come back again soon! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 21, 2023

Professional, reliable, true to their word, punctual, courteous just an overall pleasure to do business with More

by timmyconn15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2023

My service advisor Jeff Hirtler never fails to treat his customers with respect and provide a courteous, knowledgeable service experience. His communication is excellent and he always explains exactly what More

by nicktrav
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful service experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2023

Prompt and competent service, exceeding my expectations. Jeff explained fully as the repair work progressed, and kept on schedule. I was very pleased and will return again as a regular customer. More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2023

Mercedes-benz brand service is always so professional and rigorous. Will promptly remind customers to carry out maintenance. Ensure the safety of the car, so that customers can drive at ease。 More

by hmdai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your super feedback! Thanks again for the 5 Star recommendation, and have an amazing day! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2023

I brought the vehicle in to solve a whining noise and they diagnosed the problem and repaired it! More

by comgaskets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2023

Today, I purchased another MB with Alex Shaparin. Alex initiated my order last summer and tracked the progress of this vehicle from planning to delivery. Well executed with minimal effort on my part. More

by jbstirlingiicpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 15, 2023

Ian and Rich are both good ambassadors. I bought my 2023 GLE in January and because of the customer service we received from both Ian and Rich, my wife returned to order hers. Proud and ple More

by Abimbola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Fyffe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Ian. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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