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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,362 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,362 reviews

January 07, 2023

Richard provided sufficient service today and fixed my problems that were due to me misunderstanding the first delivery when I picked up my car earlier this year with the other product guy there. More

by Lizbeth
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for your positive 5 Star review, and for giving our dealership such a high star rating! Safe travels! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 07, 2023

Absolutely exceptional is the only way to describe the sales experience that I’ve had over the years with Arno at Mercedes-Benz of Princeton. Arno is the epitome of what the Mercedes-Benz brand strives to More

by Candice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Arno. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2023

Best place for Mercedes benz. A truely outstanding experience and a above and beyond dealership. More

by R.
Recommend Dealer
Yes
Employees Worked With
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the lovely review! We are thrilled to hear that you had a successful purchase experience working with the Mercedes-Benz of Princeton team. Drive safely, and we hope to see you back soon!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 06, 2023

Andy was very helpful and nice. He answered all my questions and and kept me up to date. More

by lbkurfirst
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 05, 2023

We had an AMAZING experience and Mercedes Princeton. Having purchased and leased many cars over the years, I can truly say they are exceptional beginning to end. Arno was a true professional — knowledg More

by JW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're exceeding our goal. Thank you for your business and we look forward to seeing you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 05, 2023

Arno is a consummate professional. He was knowledgeable, upfront, and honest. He got me into a car I really like, with a pressure-free approach and a fair and reasonable deal. Highly r More

by michaelfleming2287
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2023 -

Mercedes-Benz of Princeton responded

Thanks for taking the time to write this review! Our team will do everything to ensure their customers have the best experience possible. We thank you for the recommendation and look forward to working with you again on you next Mercedes-Benz! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Jan 07, 2023 -

michaelfleming2287 responded

I’d like to add that since I brought the car home, I have followed up with Richard with questions as I explore the features of my new car. He has promptly responded helping me to continue to learn what the vehicle has to offer.

January 02, 2023

Just leased my 5th car - great customer service. Doug planned and helped secure my new car EARLY! Richard is a great help with all the bells and whistles. Jeff in service is always a great he More

by bmurphy9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

Thanks for your 5-Star praise and kind comments about our team! We thank you for your years of loyalty and business. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 02, 2023

Very thorough and accommodating. Accurate information and personal attention from Dale and Richard. Very happy with my experience More

by barbdcrna
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard from the training session
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

January 02, 2023

The dealership is fine. Just very old and outdated. They don’t even offer Diet Coke. Robert was in a rush to leave and there was only one concierge today. More

by jweinstein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Edward Moravek
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review for Ed! From sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Please contact us at 609.771.8040 to discuss your concerns further. Thank you

January 02, 2023

Firstly, I come to this location because of my Service Advisor, Victor. Secondly, the replacement Receptionist are pleasant and very nice. More

by SL416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free servicing experience, and it is wonderful to hear that this was reflected in your time working with Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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