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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,348 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,348 reviews

November 22, 2022

Having been a Customer in Princeton since 1983, I was truly disappointed. It's not what is used to be. Where to begin, it used to much friendlier, more courteous and professional. The Service took a bit More

by rötchen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of Princeton responded

Thank you so much for your review! We are happy that your Mercedes-Benz was serviced properly! We would like to discuss you experience further. Call 609.771.8040. Thank you!!

November 22, 2022

I have been dealing with Alex Shaparin at Mercedes Benz of Princeton for the past 18 years and have always had a great experience. I turned in my leased vehicle today, and picked up my brand new car! More

by mzsuzanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of Princeton responded

Thank you for the great review! It is our goal to deliver a straightforward and pressure-free purchasing experience, and it is wonderful to hear that this was reflected in your time working with Robert, Alex & Victor. We hope to see you back again at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2022

All the staff at Mercedes Benz princeton exceeded expectations and made for a great experience all around. Thankful to have bought here and will use service in the future. More

by PM21
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of Princeton responded

Thanks for telling us that Richard and Arno were very professional, as well as friendly and knowledgeable. We're glad to know that you're happy with the service you received!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 20, 2022

Quality dealership with helpful and sophisticated staff. Our salesperson, Arno was an expert professional who knows what it means to provide 5-star service. Our introduction to our car's features, delivere More

by hthomas990
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of Princeton responded

Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 19, 2022

Very very happy with the Princeton Mercedes team. Specialty Brian Hoffman and Brian McCoy. Thanks you. More

by Manish Patel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your confidence in both our sales and service teams! We are grateful to have you as a customer and we look forward seeing you again!~ Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2022

Brian McCoy is always helpful. Everyone is super polite, and service was completed in an efficient and timely manner. More

by ssmclaine
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Mercedes-Benz of Princeton responded

Thank you. We're so happy to have earned your 5 STAR review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2022

Another great experience at Mercedes-Benz of Princeton! For over two decades, Tom Knobloch has guided us to great cars, and provided everything we need through an efficient and painless process. Robert L More

by KJP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Knobloch Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic feedback! Thanks again for the 5 Star recommendation, and have an amazing week!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2022

I would highly suggest that anyone considering purchasing a vehicle at Mercedes-Benz of Princeton seek out Arno Orsini. He has facilitated many purchases for my extended family over the years and has been e More

by nittany_65
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your wonderful positive review! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 18, 2022

Richard was extremely knowledgeable about all the aspects of the car. He was pleasant and extremely professional. More

by irazecher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

Mercedes-Benz of Princeton responded

Your review means a lot to us! We are very pleased that everything went smoothly. Congratulations on your new Mercedes-Benz!!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 17, 2022

Mercedes benz of Princeton team is the absolute best of the best. They deserve the praise for always exceeding expectations More

by Kvl
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2022 -

Mercedes-Benz of Princeton responded

Thank you for your fantastic review for Richard! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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