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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
4,844 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 4,844 reviews

November 08, 2020

Great service and fast help guaranteed!!! I am so happy with the car and the relationship I have with this dealership will continue, I guarantee that. More

by Lthouin
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

We are so pleased to hear Richard and our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family! Thank you for sharing your experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 08, 2020

Richard was kind and helpful in the product overview, I really do appreciate his efforts in going over the features my specific car has got. He invited me to ask questions and return at a later date when m More

by sa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

We are so glad to hear this! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 07, 2020

Service was easy and professional as usual loaner provided and vehicle was washed when picked up as well as sanitized easy process no negative issues More

by Chaos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2020

Just a routine "B" service.. Car was ready within a couple hours, freshly washed. Smooth and easy. Service advisor (Brian) and the front desk folks were great. More

by mksmithjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

Thanks for your perfect review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2020

Brian McCoy simply the best. Brian makes sure everything is explained and the reasons for why the dealership suggest the repairs or service needed. He is a true asset to the company. Thanks. More

by cfmagent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 06, 2020

Could not have asked for better service! Thank you Arno! Arno did a great job. Securing my vehicle and kept me up to date on delivery. He made the process very smooth and easy! When I showed up he had eve More

by Carmenlligon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write a 5 star review for us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2020

Richard was very helpful in making us familiar with the car. The entire process was executed in very professional manner in shortest possible time. Thanks. More

by Sarma2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Mercedes-Benz of Princeton responded

Thank you for sharing your experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2020

Satisfied with the workmanship and my advisor. Was also informed of added service that should be performed on my vehicle as soon as possible to prevent unwanted repairs. More

by Poppy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your excellent first-class review! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 05, 2020

Always professional and courteous. Great service. Do what's necessary to get it right. Even though it's out of the way, I still take my car there for service. Thanks. More

by Roman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Mercedes-Benz of Princeton responded

We appreciate your commitment to our dealership!!! Thank you for sharing your excellent experience with us!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

November 04, 2020

I had a great experience at Princeton Mercedes. Arno provided exception service and was very easy and efficient to work with. He made me feel comfortable and was able to put a deal together that met my More

by caseyshamy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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