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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,325 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,325 reviews

April 19, 2021

Great professional service. Brian took the time to ensure all of my questions were answered. I would recommend your service department for quality work. Thank you. More

by Chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Happy customers make us happy! Thank you so much for sharing this wonderful feedback about our sales and service team. We look forward to assisting you next time at Mercedes-Benz of Princeton! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 19, 2021

Richard made himself available to me on short notice to answer some technical questions about my newly purchased Sprinter. He was both knowledgeable and professional. More

by jkravitz1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2021

Overall process was good, disappointed that apple carplay is not wireless but that is okay in the grand scheme, will return for lessons in the future Thanks rich More

by mommas1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales and service experience! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2021

Doug Graces great salesman. Great service. Great COVID response. Doug wiped down all the seats and glass protection. He was totally prepared and the technical rep was very helpfulness More

by richard.druckman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Greces
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for the amazing review! We appreciate your support and are thrilled to hear that you are so confident in the Mercedes-Benz of Princeton team to get the job done. Drive safely, and we hope to see you again down the road! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 18, 2021

Good customer service. They are very friendly. Provided loaner car. He answered all questions. Very less waiting time. Updating service status on time. Overall good. More

by santisrig
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the service experience for your Mercedes-Benz an wonderful one!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Apr 20, 2021 -

santisrig responded

Good customer service

April 18, 2021

Our service experience was absolutely exceptional! I was immediately taken care of at the time of our appointment. At first, I was nervous that I wouldn't get a loaner vehicle. Linda, did her best and assur More

by Pierre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2021

Linda went ""above and beyond" in her management of our flat tire repair and claim with an independent warranty provider. Many thanks for the excellent service. More

by MB Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your stellar review! Thank you for choosing Mercedes-Benz of Princeton. Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2021

I came in for the sun roof recall, and was seen promptly at my appointment time. The waiting room and bathroons were clean and comfortable, and the staff were very pleasant. The car was checked and passed ( More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Lebron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2021

Alex was responsive and thorough. We are so excited to join the Mercedes Benz family and love our GLB. This is our very first Mercedes and we were very impressed by the whole experience. More

by Maryalice1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Shaparin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write this beautiful review! We are proud to have earned your business and happy to hear that we went above and beyond to assist with your purchase. We are wishing you and your family many safe and happy miles in your new Mercedes-Benz! - Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

April 17, 2021

This dealer is so professional and dedicated. I came back for another vehicle and the same excellent service where they go above and beyond! They are great to work with! More

by lindamilia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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