Mercedes-Benz of Princeton

After visiting another MB dealership, a call was made to Princeton MB to speak with a salesperson about 2 GLC 300 SUVs in their inventory. Fortuitously, the call was directed to Arno Orsini, the AMG Sales Princeton MB to speak with a salesperson about 2 GLC 300 SUVs in their inventory. Fortuitously, the call was directed to Arno Orsini, the AMG Sales Specialist. An appointment was made to see the vehicles, after we were assured that a “Costco auto price” would be met. Before we arrived, Arno answered all calls and e-mails promptly, and even sent exterior and interior photos of one of the vehicles. When we arrived, he placed the 2 vehicles one behind the other for a detailed comparison. Once a decision was made, Arno provided detailed purchase and/or leasing options and prices. He recommended a cost-saving maintenance program and even offered several options for selling our current non-MB automobile, which included CarMax. Dealing with Arno is a unique “one-step” process. There is no -- meet the salesperson, then the manager, then the haggling…. Arno gave us a very fair price, that was “non-negotiable”, provided various financing options, answered all questions, and finalized the deal. He is a true professional - extremely knowledgeable, transparent, very efficient, and quite personable. Dealing with Arno is a seamless and extremely pleasant experience – something quite rare in today’s car-buying environment! When we picked up our vehicle, Richard Brittingham, the Product Concierge” provided a comprehensive “orientation” and patiently answered all of our questions. Later, when a problem occurred with the “Mercedes.me” app, he quickly resolved the matter, letting us know that he was always available for any future questions or issues. Buying or leasing a car can be highly stressful; but not at Princeton Mercedes-Benz because of Arno Orsini. Operating a complex MB vehicle can be confusing too; but not so with Richard Brittingham’s assistance. It was definitely worth a trip from NYC! More

Arno and Robert were a pleasure to work with. Very thorough, smooth transaction, a very positive experience. I would highly recommend Mercedes Benz of Princeton! thorough, smooth transaction, a very positive experience. I would highly recommend Mercedes Benz of Princeton! More

Robert was very helpful! Super quick and to the point. He’s awesome!! He got my issue resolved within minutes and I’m happy with his service. He’s awesome!! He got my issue resolved within minutes and I’m happy with his service. More

His explanation of the vehicles features was easy to understand. Leo Linares was superb and very efficient. Would not hesitate to purchase from him again understand. Leo Linares was superb and very efficient. Would not hesitate to purchase from him again More

Excellent transparent salesperson, who won our business, from different dealership. Very good customer service and interpersonal skills. Definitely separated himself from other car agencies five stars from different dealership. Very good customer service and interpersonal skills. Definitely separated himself from other car agencies five stars More

Simply an excellent experience! Vasil reached out and walked me through the process of turning in my lease and buying a new car. He found exactly what I was looking for and start to finish it was a quic walked me through the process of turning in my lease and buying a new car. He found exactly what I was looking for and start to finish it was a quick, seamless process! More

It was a pleasure working with Vasil on the recent purchase of a vehicle to accommodate our growing family. He was open and honest about what features would make most sense for us, patient as we chang purchase of a vehicle to accommodate our growing family. He was open and honest about what features would make most sense for us, patient as we changed our mind on the vehicle we were interested in, and took time with us as we made our decision. He was also accommodating of our work schedules in meeting with us and communicating with us by phone and email. Overall, we had a very positive purchase experience with Vasil, and would highly recommend working with him. More

Linda, Jonathan, and Richard were all terrific. It is always a pleasure visiting Mercedes Benz of Princeton. The service people always put the customer first. always a pleasure visiting Mercedes Benz of Princeton. The service people always put the customer first. More

Paul is a pleasure to work with. We purchased my old lease C300 and leased a new C300. Paul was great in these transactions, explaining what we were signing and took great care of us. Richard spent the lease C300 and leased a new C300. Paul was great in these transactions, explaining what we were signing and took great care of us. Richard spent the time needed to set up both cars and stood with us until we understood the usage of the apps. All in all a great day at Mercedes with Paul & Richard. As per below I have had good experiences with everyone when having my car serviced, and getting lenders. More

Dale was great. Knew the E Series well, answered all my questions and made the experience incredibly easy. Robert answered any follow up questions I had promptly. questions and made the experience incredibly easy. Robert answered any follow up questions I had promptly. More