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Mercedes-Benz of Princeton

Lawrenceville, NJ

4.9
5,325 Reviews
Mercedes-Benz of Princeton is a family owned and operated exclusive Mercedes-Benz dealership located in the Lawrenceville / Princeton NJ area serving Central New Jersey, Lehigh Valley and the Philadelphia region. We have been providing the community with a friendly automotive experience since 1982. We comprise the most competitive lease & purchase options and a 25 Bay Service Department with MBUSA trained technicians to help serve you & your Mercedes-Benz. We continue to provide our clients with quality customer service in sales, service, and customer relations, striving to meet every luxury car driver's unique needs in each and every department.
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2910 U.S. 1

Lawrenceville, NJ

08648

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Showing 5,327 reviews

February 11, 2021

I always receive excellent service from this team. Linda Tague is extremely professional, friendly and efficient. All sales matters were handled with excellence by Arno Orsini. It was a pleasure to deal wit More

by Nathansmom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arno Orsini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Princeton responded

We are so glad to hear this wonderful review! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 11, 2021

Excellent dealership! They made the whole car buying process very easy for me. I would definitely recommend others to them. Thank you so much for treating me like family. :) More

by Edwina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Puneet Kapoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Mercedes-Benz of Princeton responded

Thank you so much for the wonderful review! We appreciate your commitment to our dealership, and thank you for your business!! We hope you love your all-new 2021 Mercedes-Benz E Class! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2021

Great thanks to the team to MB Princeton for helping me with my new purchase . I would especially like to express my gratitude towards Gary , Puneet and Robert for helping me throughout the process and mak More

by Anjali2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert John Lisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Puneet Kapoor, Gary Napierkowski Sr
Feb 11, 2021 -

Mercedes-Benz of Princeton responded

We are glad that our team was able to make the purchase, service and delivery experience for your Mercedes-Benz an wonderful one!! Thank you for your awesome review, and We hope you love your all-new 2021 Mercedes-Benz GLE350 AMG LINE SUV!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 10, 2021

Though I had to wait 30 minutes past my scheduled appointment, however that’s fine given the service I received. Browny points on keeping me updated throughout the day. More

by Syed Zaidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Feb 11, 2021 -

Mercedes-Benz of Princeton responded

Syed, Thank you for taking the time to write an amazing 5 star service review for Miguel and our service team!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2021

I brought my car in for service and the entire experience was top notch. everyone was friendly and professional and Miguel Cruz was tremendous. I would never go anywhere else. More

by Jay m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Cruz
Feb 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your Mercedes-Benz of Princeton experience. We're thrilled that you enjoyed your time with Miguel. If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2021

The check engine light came on in our brand new Sprinter. Mercedes of Princeton told us we could bring it right in. They quickly diagnosed the problem and had us back on the road in less than 2 hours. The se More

by DavidK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for your great feedback! We're here for any concerns you may have, and thank you for your business & trust! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 08, 2021

If I could give this dealer a zero star I would. I’ve purchased 5 Mercedes Benz’s and this has been the worst experience ever! They sold me a car with a problem and then washed their hands of the situati More

by Eulices777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Shaparin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Knobloch Sr.
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Wilkening
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert John Lisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Napierkowski Sr
Jan 12, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect A ++++ review! . Enjoy your new Mercedes-Benz and we look forward to seeing you again! Thank you for your business!!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

Feb 05, 2021 -

Eulices777 responded

Two weeks ago I purchased a 2018 certified pre-owned E400 coupe from this dealer and my car has spent the last week at another dealer because of a malfunction with the driver’s side heated seat. They have been unable to find the problem. I noticed this the day after I purchased the car and I thought I wasn’t using the seat correctly. Soon their after I realized their was something wrong with the car. I’m very upset about the fact that this car was sold to me in this condition. I emailed the dealer’s general manager about this several days ago and he has still not responded.

Feb 13, 2021 -

Mercedes-Benz of Princeton responded

Dear Eulices, We wish that you had contacted us initially and given us the opportunity to fix the issue. The dealership that you did choose to bring it to, has contacted Mercedes-Benz corporate for assistance in completing the repair. This should be handled expeditiously. We are very pleased that you had an excellent purchase experience with us as per your initial review and we regret to hear of the difficulties you experienced with your Mercedes-Benz E Class Coupe'.

Feb 13, 2021 -

Eulices777 responded

Correct. Your taking my money went very smoothly. It’s the fact that you sold me a car with a problem, lied to me every step of the way there after and then completely washed your hands of me within less than a week of buying a car from you. I will never do business with you again nor will I recommend your dealership.

February 07, 2021

Great service. There were no hidden charges and service was done efficiently and in the time promised. The dealership was very accommodating and extremely friendly!! More

by sundeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Hirtler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Tague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Horne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Cruz, Gary Napierkowski Jr., Paula Dzwonkowska
Feb 09, 2021 -

Mercedes-Benz of Princeton responded

Thanks for your perfect , top-tier review! We are so pleased that Miguel and our service team assisted you on your Mercedes-Benz. We look forward to seeing you again! Thank you for your business!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2021

Sales Rep Dale Cook professional .Tech Rep Richard Sales Rep Dale Cook professional . Tech Rep Richard Brittingham knowledgeable / patient . Overall experience at Princeton MB most excellent . I hav More

by jdavoli8985
Recommend Dealer
Yes
Employees Worked With
Dale Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Brittingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to write an amazing 5 star review for Dale and Richard!! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

February 05, 2021

I’m very happy I went to Mercedes-Benz of Princeton for my first leased car! Our sales rep Vasil was professional, attentive, accommodating and highly communicative throughout the sales and delivery proce More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vasil Cherepania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Mercedes-Benz of Princeton responded

Thank you for taking the time to share your sales experience. Your 2021 Mercedes-Benz looks amazing! If there's ever anything more that we can assist you with, please don't hesitate to ask! Robert John Lisi Client Relations Manager rlisi@mbprinceton.com

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