Mercedes-Benz of Princeton

This is the fourth car I bought from Vasil at two different MB dealerships. He knows his stuff, focuses on you as the customer and makes sure to cover all the details. Makes buying a car fun! different MB dealerships. He knows his stuff, focuses on you as the customer and makes sure to cover all the details. Makes buying a car fun! More

My experience with Mb Princeton was incredible! From sales to service; everyone was so knowledgeable and helpful. I’m so happy to have my dream car! sales to service; everyone was so knowledgeable and helpful. I’m so happy to have my dream car! More

Post-Sale Product Support Rather than simply refers me straight to the service department for operational questions after the vehicle purchase, Robert took ownership of my ques Rather than simply refers me straight to the service department for operational questions after the vehicle purchase, Robert took ownership of my questions and got back to me after conducting his own research. No unproductive “bouncing around” different departments. Thank you Robert. More

Richard has been one of the best support professsionals we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the be we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the best. He is so prompt, well mannered, highly knowledgeable and very customer service oriented. He helped us with our new Lexus vehicle the first day by orienting us to all the new features and was extremely polite and patient with us throughout. We stopped by the next day for something else and Richard was our again solving our problems and also eloi g us get through to a sales professional for another vehicle we were hoping to get. I know Richard will grow and do great things in his career and we highly recommend him with his managers and other customers alike. Keep making your customers delighted, Richard. More

The dealership is fantastic My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner car was clean well maintained. More

Very good. Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experienc Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experiences are satisfactory. I guess it's establishing a great relationship with advisors and staff as have been used to at a previous dealership over many years prior to relocating to NJ. More

2008 S550 transmission servcice I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. Brian McCoy, the Service Manager and the technical team did a good job in identifying the issue and giving recommendations for correcting to problem. The team delivered great insights and value....would highly recommend using this service department. More

Quick, Professional ... and a pleasure Stopped in without appointment for emergency new battery and handling that quickly as well as oil change and bulb replacement. Washed the car and g Stopped in without appointment for emergency new battery and handling that quickly as well as oil change and bulb replacement. Washed the car and got plenty of my work done while car was being serviced. Great staff, Great service, Great Experience and Great people. Well Done !!! More

Dropped my E300 off the night before my service appointment and picked up my loaner. Brian called early the next day to discuss my scheduled service and all went well. The car was ready by 3, clean appointment and picked up my loaner. Brian called early the next day to discuss my scheduled service and all went well. The car was ready by 3, cleaned and sanitized. Although I did not get her name, the receptionist at the service department must be one of the hardest working individuals there. She handled the phones, dropoffs and pickups with a smile and was very courteous. More

Professional, courteous, on-time service Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is pr Have used this dealership for the last 13 yrs, since we moved into the area. Service has consistently met or exceeded expectations. The staff is professional and courteous. Facilities are first-rate. Last week the auxiliary battery in my car (2015 S class) malfunctioned; it had to be replaced. I was told to come in the next morning first thing, no appointment needed, as for express service and it would take about an hour. I arrived at 8 am, saw the service adviser within 5 min. and was on my way with a new battery and a nicely washed vehicle by 9:15 am. The dealership charges a hefty price for parts and labor, but no more than other Mercedes dealers. You get premium service at a premium price. For me, that is a reasonable deal. More