Mercedes-Benz of Princeton

Great Job! You will never go to another dealer! They are the best!! The dealers are all family, and they treat you like you are their brother. You will never go to another dealer! They are the best!! The dealers are all family, and they treat you like you are their brother. More

This was our 10 Mercedes from Princeton I bought my first Mercedes in 1990 from Princeton and since then we have purchased 9 others. What I like about the Princeton dealership Tom has always I bought my first Mercedes in 1990 from Princeton and since then we have purchased 9 others. What I like about the Princeton dealership Tom has always given us the best deal. Most importantly service Brian McCoy has always done a excellent job in keeping my cars running. We met Rubin and Robert for the first time today and they know how to take care of customers and were very helpful in delivering our car. More

This is the fourth car I bought from Vasil at two different MB dealerships. He knows his stuff, focuses on you as the customer and makes sure to cover all the details. Makes buying a car fun! different MB dealerships. He knows his stuff, focuses on you as the customer and makes sure to cover all the details. Makes buying a car fun! More

My experience with Mb Princeton was incredible! From sales to service; everyone was so knowledgeable and helpful. I’m so happy to have my dream car! sales to service; everyone was so knowledgeable and helpful. I’m so happy to have my dream car! More

Post-Sale Product Support Rather than simply refers me straight to the service department for operational questions after the vehicle purchase, Robert took ownership of my ques Rather than simply refers me straight to the service department for operational questions after the vehicle purchase, Robert took ownership of my questions and got back to me after conducting his own research. No unproductive “bouncing around” different departments. Thank you Robert. More

A+ service!!! Thank you for your great service to my vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. vehicle and continue to do outstanding customer service! Be safe and I look forward to doing business in the near future. More

Richard has been one of the best support professsionals we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the be we have encountered with anything we have interacted in a retail setup ever. His attitude, knowledge and ability to walk customers through are the best. He is so prompt, well mannered, highly knowledgeable and very customer service oriented. He helped us with our new Lexus vehicle the first day by orienting us to all the new features and was extremely polite and patient with us throughout. We stopped by the next day for something else and Richard was our again solving our problems and also eloi g us get through to a sales professional for another vehicle we were hoping to get. I know Richard will grow and do great things in his career and we highly recommend him with his managers and other customers alike. Keep making your customers delighted, Richard. More

The dealership is fantastic My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner My service advisor Brain McCoy is amazing person. He is very experienced with what he does. He kept me updated and explained everything. The loaner car was clean well maintained. More

Very good. Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experienc Convenient for my service needs. Staff interaction while polite and "friendly" is average. A bit more personality is needed. Overall service experiences are satisfactory. I guess it's establishing a great relationship with advisors and staff as have been used to at a previous dealership over many years prior to relocating to NJ. More

2008 S550 transmission servcice I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. I am very pleased with the recent work that was performed on my S550 transmission. My car was experiencing shifting issues and not running optimally. Brian McCoy, the Service Manager and the technical team did a good job in identifying the issue and giving recommendations for correcting to problem. The team delivered great insights and value....would highly recommend using this service department. More