Mercedes-Benz of Princeton

Impressive Knowledge Robert knowledge about the different functions is quite impressive. He is friendly, courteous and provided answers to the many questions I had about Robert knowledge about the different functions is quite impressive. He is friendly, courteous and provided answers to the many questions I had about the car new and innovative technologies. More

Exceptional service The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go o The service department is consistently the best around. The service adviser listens and communicates in a manner that's easily understood. They go out of their way to locate the problem or issue and make sure it's resolved to your satisfaction (and to their high quality standards). I've said many times that their service area is one of their best customer retention strategies. You almost look forward to coming back. More

Routine maintenance Great experience, as always with scheduled maintenance. The person scheduling my appointment was very accommodating and my service was completed as pr Great experience, as always with scheduled maintenance. The person scheduling my appointment was very accommodating and my service was completed as promised. The rep, Paul, was very helpful and took great care of me. I would highly recommend this dealership for sales and service. More

the customer really counts here ! Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates an Good service - friendly and personable Scheduling appointment easy - the service reception really tries to accommodate requests for certain dates and times Competent mechanics - everything is explained ahead of all services and the work is completed on time Comfortable waiting room - snacks, beverages in a clean comfortable environment Curtesy van - for longer waits, the van will take you to a near-by restaurant and/or mall. Loaner vehicles are available if scheduled ahead of dropping off the vehicle Price - well, it is a Mercedes.... but the labor charges are fair More

My Lease buy experience Vasil was transparent enough and had listened patiently to my requirements and guided me with best possible options in the lease buy out deal of my GL Vasil was transparent enough and had listened patiently to my requirements and guided me with best possible options in the lease buy out deal of my GLE 350. He got me some 650 dollars reduced from residual quote from MBFS. Overall he is very nice salesman to work with More

Purchase of a new car This is my third Mercedes and everyone at the dealership is always so helpful. Robert was of great assistance with all the new technology and features This is my third Mercedes and everyone at the dealership is always so helpful. Robert was of great assistance with all the new technology and features of the new 🚗 More

First service of my GLE 350 The overall experience was very nice, the team not only did the first maintenance service but also performed the part recovery advised by Mercedes Ben The overall experience was very nice, the team not only did the first maintenance service but also performed the part recovery advised by Mercedes Benz to improve the performance of the car while still maintaining the same day delivery of my car. Thank you! More

Always Execptional Service! On a recent Saturday morning my car would not start, so I called Mercedes-Benz roadside assistance. I suspected it was the battery, but I was not sur On a recent Saturday morning my car would not start, so I called Mercedes-Benz roadside assistance. I suspected it was the battery, but I was not sure. After speaking with a very pleasant customer service representative over the phone, she arranged for a service person to come to my house. He arrived within 30 minutes of the call. He confirmed it was the battery, charged it in my garage, and then I drove the car to the dealership to have the service department check it. A new battery was installed, my car was washed to perfection, and I was on my way! And this was all on a Saturday afternoon! I cannot say enough great things about Miguel Cruz, my service advisor, who is FANTASTIC! He always makes sure that I am taken care of and satisfied. He is very knowledgeable and places a very high value on customer satisfaction. The roadside assistance technician who came to my house was excellent as well. Unfortunately I cannot remember his name. Thanks, Mercedes-Benz of Princeton! Mrslmgreen More

Grrat experience I would recommend this dealership to Anyone. Great service, friendly staff, smooth follow up. Easy to reach people. We have been with this deership f I would recommend this dealership to Anyone. Great service, friendly staff, smooth follow up. Easy to reach people. We have been with this deership for years: excellent More

service satisfaction I am a customer since 1983.I am extremely satisfy with your service department especially Brian McCoy.We have bought several cars and have referred ma I am a customer since 1983.I am extremely satisfy with your service department especially Brian McCoy.We have bought several cars and have referred many freinds. More