Mercedes-Benz of Princeton - Service Center
Lawrence, NJ
Hours
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
1,440 Reviews of Mercedes-Benz of Princeton - Service Center
Great Customer Care - Thank you Paul Karkenny We have been servicing our 2 Mercedes Benz vehicles at the dealership for past 5 years and have been very satisfied with the service provided to us. O We have been servicing our 2 Mercedes Benz vehicles at the dealership for past 5 years and have been very satisfied with the service provided to us. Our service adviser Paul Karkenny has always looked after our needs and has provided excellent customer care from the time we became customers. More
Overall good service department for the work they do You people are very good and informative. Linda Tague is excellent and very dedicated. Your wait area is terrible. I have said it on every review You people are very good and informative. Linda Tague is excellent and very dedicated. Your wait area is terrible. I have said it on every review. There are nicer wait areas at Hyundai. People are servicing Mercedes. Treat them like Mercedes customers. Look at the Lexus dealership down the street. It has a beautiful wait area and makes you feel special. I know that service is the #1 profit center for the dealership...treat it that way. If you don't have a car for me I take my service somewhere else. I won't wait 2-3 hours in a cafeteria where there aren't enough chairs, I can't do any work and it looks and feels cheap. More
A great dealership that always provides exceptional service. They are both friendly and professional. I highly recommend this dealership, and would not go anywhere else. service. They are both friendly and professional. I highly recommend this dealership, and would not go anywhere else. More
Service Overall was a good experience. Handled smoothly, the found the issue and made the update. the intake was very good as was the exit. Thank you Overall was a good experience. Handled smoothly, the found the issue and made the update. the intake was very good as was the exit. Thank you More
I have been a customer since dealership started. Very satisfied. Feels like family as I know almost everybody there and am always treated with respect satisfied. Feels like family as I know almost everybody there and am always treated with respect More
Outstanding customer service. These guys really make you feel welcomed and respected. When shopping or doing business at Mercedes Benz of Princeton, be sure to go see Paul for sales, and Miguel or Paul K fo feel welcomed and respected. When shopping or doing business at Mercedes Benz of Princeton, be sure to go see Paul for sales, and Miguel or Paul K for all your service needs. More
Airbag recall Paul was extremely helpful throughout the recall notifications, as soon as he received the proper documents from MB he contacted us and set the appoin Paul was extremely helpful throughout the recall notifications, as soon as he received the proper documents from MB he contacted us and set the appointment date, everything went very smoothly, thanks Paul More
Incredible service as always Paul has been my service manager who always comes through and addresses my needs with the team in a professional and prompt manner. I would always sh Paul has been my service manager who always comes through and addresses my needs with the team in a professional and prompt manner. I would always shop at and service my vehicle(s) at Princeton Mercedes!!! More
Overall it is a very satisfying service. Some noise comes from sunroof and they make it nice and quiet now. Helpful and friendly front desk and service advisor. Gets my points accurately. Quick check in and from sunroof and they make it nice and quiet now. Helpful and friendly front desk and service advisor. Gets my points accurately. Quick check in and pick up. They have my car washed and I feel very happy. Thank you. More