Mercedes-Benz of Princeton - Service Center

Responsive, helpful, thorough and reassuring It's never a good thing when your car won't start. I immediately reached out to Linda. Although it was a Monday morning, and I would guess a very bu It's never a good thing when your car won't start. I immediately reached out to Linda. Although it was a Monday morning, and I would guess a very busy time, she took time with me. She listened to my issue, heard what I needed and scheduled an appointment for later that day. I really feel that I'm well taken care of by Linda and MB of Princeton. That's why I drove past a different MB dealer, and numerous "repair shops" in order to come to MB of Princeton for Service. I won't be taking my car anywhere else. More

Very courteous staff, knowledgeable service professionals. As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality o As always, I am satisfied with the Service of this dealership. Receiving a loaner this time was very helpful as I leave far away. I hope the quality of service and professionalism of the staff will continue. More

love princeton benz, unhappy with mercedes benz LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my LOVE princeton, we each have a benz - mine is a garage kept S430 4-matic 2004/50.000 miles/clean - ITs completely nuts that mercedes cannot update my navigation/or replace what i have to an updated one, nor can you change my emergency system from what it is now to the newer one when it could just two years ago? The machine you have found no problem w/my car however my personal mechanic told me when the "WINDOWS CANT BE USED, AIR WONT WORK AND IT SAYS SRS-TAKE TO SHOP IMMEDIATELY-IT MOST LIKELY NEEDS A NEW MODULE/LIKE AS IN, ONCE IT STARTS, EVENTUALLY THE CAR STOPS DRIVING. SO I TOOK IT IN, AND NOTHING WAS FOUND WRONG-AND I WAS UNABLE TO ORDER BOTH CHANGES IN MY BABIED CAR SUCH AS IN UDATING MY NAGIGATION AND THE EMERGENCY SYSTEM TO THE UPDATED ONES, THESE ARE THINGS I WANTED TO PAY FOR TO UPDATE. THE SERVICE IN MY CAR NOW WORKS HOWEVER YOU NO LONGER LET IT WORK AS IT WAS SWITCHED OVER YET I CANT SWITCH IT OVER, MAKES NO SENSE. SO I HAVE IT ALL IN MY CAR, YET IT HAS NO CAPABLE USE SO I NEED AAA? AGAIN, LOVE PRINCETON, EVERYONE WAS GREAT, I'LL ALWAYS USE YOU BUT SICK ABOUT HOW MERCEDES CANNOT HANDLE THESE ISSUES/SWITCHES SO THEY WORK PROPERLY-ITS MONEY THE COMPANY MAKES? AND MY ISSUE WAS UNABLE TO BE FOUND-WHICH MAKES THE CAR UNSAFE FOR ME! More

Linda Tague's Excellence Linda was great! When my wife and I arrived at your dealership around 4:40 PM on August 20, we were told it was too late to have any work done, or to Linda was great! When my wife and I arrived at your dealership around 4:40 PM on August 20, we were told it was too late to have any work done, or to schedule an appointment. After we expressed our concern about one of the tires which had a bubble causing unsafe to drive around, Linda came to us and help order a replacement tire and an appointment for the next day. When we arrived next day, everything was ready. It took approximately one hour to replace the tire, and even our car was washed very clean. Everything was done beautifully. Thank you, Linda. Henry Liu More

Couldn't have been better. For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better For the past 17 years the service and the service personnel have been outstanding and my vehicles have needed some repairs. You can"t find a better service department. More

Great service The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. The service I receive is second to none. I've come to expect this level of service since I've been a customer since 2000. More

Regional VP of Operations No complaints. Service was timely. Clean loaner car. Would come back again and recommend dealership Jeff communicated well regarding status of ser No complaints. Service was timely. Clean loaner car. Would come back again and recommend dealership Jeff communicated well regarding status of service, keeping me informed. More

Service Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. Had a check engine light come on in my car. I called MB Princeton to set up an appointment. Courteous staff and no hassle experience. Very pleased. More

Best service center there is and the staff is even better I would never go anywhere else, my experiences continue to be wonderful and I love the personal attention Linda Taugue gives me and my car. She is a I would never go anywhere else, my experiences continue to be wonderful and I love the personal attention Linda Taugue gives me and my car. She is a true asset to the team. More

IT ALL COMES DOWN TO BRIAN MCCOY. FRIENDLY, KNOWLEDGEABLE,SMART, HONEST. WHERE HE GOES, WE GO.BOUGHT 2 CARS HERE, WILL BUY MY THIRD HERE. TONY D IS ALSO THE BEST CAR SALESMAN IN MY 71 YEARS! KNOWLEDGEABLE,SMART, HONEST. WHERE HE GOES, WE GO.BOUGHT 2 CARS HERE, WILL BUY MY THIRD HERE. TONY D IS ALSO THE BEST CAR SALESMAN IN MY 71 YEARS! More