Mercedes-Benz of Rockville Centre

Easy smooth process Needed the car with Only took 2 days And love the car days And love the car More

Micheal was great. He gave me a great deal. Was very patient. It was my first purchase and I felt comfortable with Micheal and the Mercedes team. He gave me a great deal. Was very patient. It was my first purchase and I felt comfortable with Micheal and the Mercedes team. More

Excellent service they treated me very nicely and worked with me I appreciate them and will be back this is my 3rd Mercedes with me I appreciate them and will be back this is my 3rd Mercedes More

Bill Mehrkens, and his entire support staff, were beyond exceptional. I’ve been a long-standing client and have referred numerous family and friends to Bill and MBRVC. exceptional. I’ve been a long-standing client and have referred numerous family and friends to Bill and MBRVC. More

Shaun is the ultimate professional. It was a true please working with Shaun and Richard through an exceptionally smooth purchase transaction. I have purchased a number of vehicles from It was a true please working with Shaun and Richard through an exceptionally smooth purchase transaction. I have purchased a number of vehicles from this dealership and they must be doing something right because I keep returning time and time again. The service department staff has always delivered the level of service I’d expect from Mercedes Benz. More

Great deal, great salesperson, great experience. Salesperson was knowledgeable and helpful. Great salesman, made the process seamless. Salesperson was knowledgeable and helpful. Great salesman, made the process seamless. More

Elenita made my car-buying experience seamless professional, patient, knowledgeable, and consistently exceptional every time. professional, patient, knowledgeable, and consistently exceptional every time. More

My salesperson Elinita was excellent professional and helpful throughout the process. However, the overall dealership experience lacked the personalized touch and appreciation I would expect as a long-ti helpful throughout the process. However, the overall dealership experience lacked the personalized touch and appreciation I would expect as a long-time customer More

She was very patient reliable and helpful as soon as I came in there, I wanted a GLC and walked out getting approved for a GLE. I’m truly grateful and thankful she even helped on her days off answered eve came in there, I wanted a GLC and walked out getting approved for a GLE. I’m truly grateful and thankful she even helped on her days off answered every question I had I can’t wait to see her in a year for my new car. I love this location. All the staff is nice. More

I’m reaching out to formally state that we’ve confirmed GM Shawn Weissman has lied to us as customers. After speaking directly with Andrew from Mercedes-Benz USA Corporate, we were informed that Shawn has GM Shawn Weissman has lied to us as customers. After speaking directly with Andrew from Mercedes-Benz USA Corporate, we were informed that Shawn has made no communication with corporate since May 2025. Contrary to what was told to us, the dealership never contacted corporate about our ongoing vehicle issues. Furthermore, corporate stated the dealership refused the buyback and that they were completely unaware of the situation since our last communication in May. Corporate also advised that the counteroffer presented by the dealership will now be under review, based on the serious nature of our claims. This confirms what we’ve suspected: the dealership, under Shawn Weissman’s leadership, has intentionally misled us and kept us going in circles—stalling progress while giving the impression that something was being worked out behind the scenes. Shawn Weissman has completely failed in his role as General Manager and should be immediately investigated for his dishonest and unethical conduct. As a result, I will be contacting my personal contacts within the NY Senate and formally requesting that Attorney General Letitia James be made aware of this matter. Mercedes-Benz of Rockville Centre must be held accountable for the lies, avoidance, and lack of transparency they’ve shown. I have now requested my service records nine separate times, and each time I’m told to check my email—yet there is no record sent, and they still refuse to provide me with documentation that is my legal right as a customer. It’s clear this crooked GM is working to cover for his dealership rather than assist the very customers he’s meant to serve. I have photos, videos, rental receipts, and recorded conversations that fully document the extent of this dealership’s failure to act in good faith. I strongly advise anyone not to do business with Mercedes-Benz of Rockville Centre. They smile when making the sale but hide when real problems arise. More