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Mercedes-Benz of Rockville Centre
Rockville Centre, NY
1,753 Reviews
Mercedes-Benz of Rockville Centre has the new Mercedes-Benz sedan or Certified Pre-Owned Mercedes-Benz SUV you're searching for. Visit our Mercedes-Benz dealership in Rockville Centre, NY, for professional Mercedes-Benz service and financing.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,753 reviews
August 14, 2025
They made the buying experience a very pleasant one. Excellent service and no pressure tactics. Excellent service and no pressure tactics. More
by MB67
Employees Worked With
August 10, 2025
Run far away, horrible customer service. Elenita promised me a call back a week ago about an issue with a CPO c300 that has been back for service 3 times in 2 weeks. Definitely sold me a lem Elenita promised me a call back a week ago about an issue with a CPO c300 that has been back for service 3 times in 2 weeks. Definitely sold me a lemon. Over the years I’ve purchased Mercedes from many different dealers this by far is the worse experience Ever. More
by Npalmergetsmart
Employees Worked With
August 07, 2025
Great to deal with…no back and forth on the cost and available discounts at time of purchase. Delivery date as promised. available discounts at time of purchase. Delivery date as promised. More
by Msyelon
Employees Worked With
August 04, 2025
Recently purchase a 2021 GLB250 from Jaylen Smith, 3-days later was able to pick up my certified pre-owned vehicle. He took the time to walk me through my options, search and found the perfect vehicle for me later was able to pick up my certified pre-owned vehicle. He took the time to walk me through my options, search and found the perfect vehicle for me. Had a great experience with Jaylen and would definitely recommend him. After a week he checked up on me, making sure everything is going well with me and the vehicle. Thank you Jaylen. More
by Geeta
Employees Worked With
Jaylen Smith
August 03, 2025
I recently purchased my Mercedes through Jay, and I couldn't be happier with the entire experience. From the moment I walked into the dealership, he made me feel welcomed, heard, and never pressured. H couldn't be happier with the entire experience. From the moment I walked into the dealership, he made me feel welcomed, heard, and never pressured. His knowledge of the Mercedes lineup was impressive, and he took the time to understand what I was looking for, walking me through every option to make sure I found the perfect fit. More
by Genesis
Employees Worked With
Jaylen Smith
August 01, 2025
Great purchasing experience afforded by Mr Bianco. He is very Knowledgeable; we had ease in negotiating; accommodating. Together with Ms Hamill, they facilitated in acquiring for us our second car in He is very Knowledgeable; we had ease in negotiating; accommodating. Together with Ms Hamill, they facilitated in acquiring for us our second car in this dealership. Would highly recommend Mr Bianco and overall, MB of Rockville Centre! More
by Paulo
July 30, 2025
Extremely Disappointed – Misleading and Unprofessional Experience I had a very frustrating and disappointing experience with this dealership. I was working with a salesperson named Jay, who promised me Experience I had a very frustrating and disappointing experience with this dealership. I was working with a salesperson named Jay, who promised me a specific car. He took a deposit, a copy of my driver’s license, and even ran my credit. Jay assured me that the car I selected was available and being held for me. Based on his word, I trusted the process. However, things quickly went downhill. Every time I spoke with Jay, the price changed, and communication became inconsistent. Despite numerous follow-ups on my end, there were no updates, just vague responses and excuses. Eventually, after several days of waiting, I was told the car wasn’t even available. This experience was a complete waste of time and felt incredibly unprofessional. If you’re looking for honesty, transparency, and reliable service, I strongly recommend going elsewhere. I would not advise doing business here unless you’re okay being misled and strung along. More
by sashaf777
Employees Worked With
Jaylen Smith
July 29, 2025
Excellent service they treated me very nicely and worked with me I appreciate them and will be back this is my 3rd Mercedes with me I appreciate them and will be back this is my 3rd Mercedes More
by Aanixt94
July 29, 2025
Easy smooth process Needed the car with Only took 2 days And love the car days And love the car More
by Rachael abayev
Employees Worked With
July 29, 2025
Micheal was great. He gave me a great deal. Was very patient. It was my first purchase and I felt comfortable with Micheal and the Mercedes team. He gave me a great deal. Was very patient. It was my first purchase and I felt comfortable with Micheal and the Mercedes team. More
by Fernando F.
