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Mercedes-Benz of Rockville Centre - Service Center
Rockville Centre, NY
118 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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118 Reviews of Mercedes-Benz of Rockville Centre - Service Center
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October 21, 2022
The service department is very responsive to the needs of customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. More
by townsley14
Helpful October 14, 2022
I've been coming here for years. . best dealership ever! always true to their word. . best dealership ever! always true to their word. More
by gggatsie
Employees Worked With
August 25, 2022
My reason for coming the service center is because of Mr. Angelo. He is kind, patience and caring. When i bring my car he gives the best advise to me. Mr. Angelo is a professional person who loves his job an Angelo. He is kind, patience and caring. When i bring my car he gives the best advise to me. Mr. Angelo is a professional person who loves his job and the clients. He is the best '. More
by carmen
March 27, 2022
Swift, polite, courteous, and extremely professional. I hope the protocol never changes. Notification by phone and service dept. we’re also very helpful. I hope the protocol never changes. Notification by phone and service dept. we’re also very helpful. More
by Al
Employees Worked With
Bill Mehrkins
February 12, 2022
They only know how to sell cars or not even that , I had my CLS for tire replacement 6 times and every time takes a week or longer , terrible service department my CLS for tire replacement 6 times and every time takes a week or longer , terrible service department More
by Darek
Employees Worked With
Ruth
September 03, 2021
MBRVC is my top choice dealership. I appreciate the help and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! More
by j_baruch01
Employees Worked With
Other Employees :
Daniel Sanchez there as a really great help when i serviced my car, explained everything and listened to all my concerns.
April 29, 2021
Bill Mehrkens is a superstar!! He goes above and beyond to assist with all my questions and always available post sale as well. Sam Patti to assist with all my questions and always available post sale as well. Sam Patti More
by rferrucci
February 28, 2021
He’s very respectful and professional. I’m happy that my brother Allen brought me to this dealership, because he’s been very great and solid. I truly appreciate how he’s been handling my situation.,I’ve cou brother Allen brought me to this dealership, because he’s been very great and solid. I truly appreciate how he’s been handling my situation.,I’ve couldn’t have dealt with better person. He deserves a raise👍 More
by Anthony Green
Employees Worked With
January 10, 2021
My husband has nothing but issues with our GLE and the service center is not to the standards of Mercedes. This is our 3 Mercedes and the first and last with this outfit. The service manager named Ruggie service center is not to the standards of Mercedes. This is our 3 Mercedes and the first and last with this outfit. The service manager named Ruggieri is dismissive and hostile. Antoine will reply to this review to fake an interest to help you but it’s not genuine. Please go to another Mercedes dealer. More
by GD
Employees Worked With
December 20, 2020
Most incompetent service center. Service manager Vinny and his staff defines incompetence. Stay away from this dealer, if you encounter a problem your vehicle go to another Service Center. If you want an and his staff defines incompetence. Stay away from this dealer, if you encounter a problem your vehicle go to another Service Center. If you want an oil change or brake job, these are your guys, anything more technical go elsewhere. They are plug and play technicians anytime requiring common sense, they are clueless. Run don’t walk away from Rockville Mercedes!!!!!! More
by Columbia001
Employees Worked With
