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Mercedes-Benz of Salem
Salem, OR
1,115 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,115 reviews
September 21, 2024
Very detailed oriented and maintenance completed on time ! Future maintenance upcoming was noted and general related expenses. ! Future maintenance upcoming was noted and general related expenses. More
by JIM.C.MOLLERSROM
Verified CustomerEmployees Worked With
September 21, 2024
Needed tire pressure checked, given timely appt and prompt service, tire fixed and gauges all reset, running grwat. prompt service, tire fixed and gauges all reset, running grwat. More
by jebyron
Employees Worked With
September 21, 2024
I was assisted by Tony, and although I went in with the intention of being assisted by someone else he made me feel taken care of and I appreciate his service. If I were to return I hope to be assisted by intention of being assisted by someone else he made me feel taken care of and I appreciate his service. If I were to return I hope to be assisted by Tony again. More
by JAIDARENEEG03
Employees Worked With
September 16, 2024
We haven't ever been dissatisfied with service. Everyone has done an exceptional job . Don has always been great to work with and is truly appreciated. Everyone has done an exceptional job . Don has always been great to work with and is truly appreciated. More
by SIOUXZ_50
Employees Worked With
September 16, 2024
Mike, Don, Ron and Abel are awesome people to work with. They truly treat you like family and go above and beyond expectations. They truly treat you like family and go above and beyond expectations. More
by ssgrussell
September 14, 2024
The staff at Mercedes from parts to the service manager are excellent people. Don in Service is the best and has always been extremely helpful and courteous. Can’t thank him enough. Jen helped so much are excellent people. Don in Service is the best and has always been extremely helpful and courteous. Can’t thank him enough. Jen helped so much with the insurance claim, always kept them on task. Great job!! More
by cyndie_1957
Employees Worked With
September 14, 2024
Great service and genuine interest the client. I have not had better service anywhere on the East or west coast. I have not had better service anywhere on the East or west coast. More
by GGEHLING2
September 13, 2024
They were great! Both the manager and Bernardo were friendly and not pushy at all. Truly genuine people work here. Both the manager and Bernardo were friendly and not pushy at all. Truly genuine people work here. More
by HAROLD.BAE
