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Mercedes-Benz of Salem
Salem, OR
1,111 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,111 reviews
September 26, 2023
Customer service is Great very satisfied! Hopefully I will take my car for service! Soon! Thank you for your service! Appreciate you! Cheers! Hopefully I will take my car for service! Soon! Thank you for your service! Appreciate you! Cheers! More
by Johny.montes
Verified CustomerEmployees Worked With
September 23, 2023
Brian and Eli at Salem is the reason I keep on coming back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprin back. They are friendly and professional with everything from start to finish. The service they provided is above and beyond. This is my fifth Sprinter purchase for my business and can not be happier. Keep up the good work and thank you again guys More
by haitpham42
September 21, 2023
Very professional service. Tony assisted in servicing our car, and making sure we received the best vehicle maintenance. Thank you again for making it easier for me to receive Tony assisted in servicing our car, and making sure we received the best vehicle maintenance. Thank you again for making it easier for me to receive the best vehicle customer service. Judy, Martin, Marcus and Christopher More
by Leveringjudy
Employees Worked With
September 19, 2023
Outstanding service from start to finish. Alexia is a superstar, and went above and beyond to make sure I was satisfied. I’ve been to all the other Mercedes dealers in Oregon, and they are Alexia is a superstar, and went above and beyond to make sure I was satisfied. I’ve been to all the other Mercedes dealers in Oregon, and they are a disgrace. I’m just sorry I didn’t find Mercedes of Salem sooner. They are my go to for service, and I’m happy to make the drive to get there. More
by ORACLE0
September 06, 2023
Tony assisted in servicing our car. He was efficient, dedicated, and kept me informed about the progress of our car. Thank you very much, Judy, Martin and Marcus He was efficient, dedicated, and kept me informed about the progress of our car. Thank you very much, Judy, Martin and Marcus More
by Leveringjudy
Employees Worked With
September 05, 2023
The staff was very professional and personable and fantastic to work with. Bernardo our sales person was super knowledgeable about our vehicle and helped us navigate everything . Michael the owner was fantastic to work with. Bernardo our sales person was super knowledgeable about our vehicle and helped us navigate everything . Michael the owner was ver easy to work with an very customer oriented. Was a great experience. More
by rrricm
Employees Worked With
