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Mercedes-Benz of Salem
Salem, OR
1,113 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,113 reviews
March 02, 2025
I’ve used this dealership quite often over past 8 years I have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully have been in Salem . They have met our retirement needs in vehicles both in the Acura sector and MB sector and in sales and service . Staff are fully available to meet our needs . I would not want to switch dealerships or vehicles at this stage of life! More
by David Kepkay
Verified Customer
March 02, 2025
Outstanding service and expertise, wonderful customer service. I will always bring my Mercedes sprinter to Salem Mercedes service. I will always bring my Mercedes sprinter to Salem Mercedes More
by ckitto
Employees Worked With
March 02, 2025
Job was completed on time and Don was super helpful. Nice to have a loaner vehicle! Nice to have a loaner vehicle! More
by leblanc33_m
February 27, 2025
Very special and personal service. Mo always does a superb detail job. I wouldn't go anywhere else. I'm dealership believer. Mo always does a superb detail job. I wouldn't go anywhere else. I'm dealership believer. More
by klauslaetsch
Employees Worked With
Don and Greg, Tyler too- great team.
February 26, 2025
I took my C250 in for its B Service. It was discovered that I needed to replace my battery. Don left a message for me to call him but for some reason it didn’t come through. After a coup It was discovered that I needed to replace my battery. Don left a message for me to call him but for some reason it didn’t come through. After a couple hours Don asked his assistant to call me and explain what was found. He gave me all the pertinent information and I said to go ahead and replace the battery. As always, everything was handled in a very professional manner. I’m always happy with the service here. More
by JOTAYLOR
February 26, 2025
clean, friendly ,need to know more about the car you are selling . bbb kkk ooo selling . bbb kkk ooo More
by SUZEERN
Employees Worked With
February 26, 2025
Top notch service! No better dealership to purchase a new Sprinter from. Brian and Eli were a great sales team and the entire staff were awesome! I look forward to work No better dealership to purchase a new Sprinter from. Brian and Eli were a great sales team and the entire staff were awesome! I look forward to working with them again when I need another vehicle More
by CHRIS@MASICINDUSTRIES.COM
February 25, 2025
My experience with the staff was excellent and my car was fixed and returned in the time they said it would be so i could not be happier. Thanks fixed and returned in the time they said it would be so i could not be happier. Thanks More
by GREGMADDIEM
