Mercedes-Benz of Salem

I've had new cars for years - I'm over 70 - I've had BMW, Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on se Mazda, and more. Generally, servicing on a new car is pretty much covered under warranty - with the BMW's (2 I've had) - I didn't spend a dime on service for the warranty period - 30,000 miles. This time around, I bought a Mercedes. I liked the car (still do), but the deal I got from them was ... so-so. But my surprise came at the first service call - I was shocked that it was over $200. just a routine oil change, really. Then the 2nd came along - just under a year from purchase - again, just routine service - no repairs or problems - over $400!!!! I like the car, but I'm really feeling screwed by this dealership. So... Warning - if you're used to minimal service charges, as I was - beware. This 'feature' was NOT Explained when I bought the car. And it's a shame, because I really like the car... but... never again. In less than a year, I've spent nearly $700 on a couple of oil changes... It's ridiculous. More

We had an excellent experience here. It was our first leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond to make sure our experience was seamless. 10/10 leased car and our first Mercedes-Benz. Cyndy answered all of our questions and went above and beyond to make sure our experience was seamless. 10/10 will be coming back for our next vehicle. More

Cindy was a joy to work with! She found us the perfect new Mercedes, went beyond and above in what were complicated circumstances, was always extremely responsive to any queries and we are THRILLED with t new Mercedes, went beyond and above in what were complicated circumstances, was always extremely responsive to any queries and we are THRILLED with the vehicle. We cycle out of cars quickly and are so pleased with her (and the car) she will be selling us the next one! More

Great person, easy to communicate, understandable, great experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. More

Abel and this dealership overall is a professional and efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs to match you up with what you want. Very timely and attentive, but most importantly, just great people overall. Abel is a stand up guy and gets the job done! Mike the manager is fantastic too. More

I could not be happier with the car I purchased. And I could not be happier with the service and attention I received from Abel. could not be happier with the service and attention I received from Abel. More

I’ve purchased four Mercedes Benz’s from this dealership and am very satisfied. They are completely professional, and are competitive in price. Abel was a great sales consultant and am very satisfied. They are completely professional, and are competitive in price. Abel was a great sales consultant More

"SUPERB customer service overall!!! Sierra was very, very nice. I never felt pressured at all. She has change my view's regarding car sales people. I had numerous involvement in buying n Sierra was very, very nice. I never felt pressured at all. She has change my view's regarding car sales people. I had numerous involvement in buying new and used cars and Sierra took away all the negative impression I had about car sales people. She was honest, real and caring. This place is definite place to go and buy your car and wholeheartedly recommend to anyone!!! More

Eli was patient and easy to work with. Eli was great to work with in purchasing our new Sprinter van. He never rushed us which was important as I needed several months until I made a decisi Eli was great to work with in purchasing our new Sprinter van. He never rushed us which was important as I needed several months until I made a decision to buy, so I really appreciated his low-pressure approach. More