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Mercedes-Benz of Salem
Salem, OR
1,119 Reviews
Welcome to Mercedes-Benz of Salem -- The Northwest's oldest Mercedes-Benz dealership for a reason!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Mercedes-Benz of Salem is owned and operated by our family, the Donofrio's, and has been a longstanding part of the Salem and Willamette Valley community since opening its doors in the late 1980's. Our dealership has grown with the community, building lasting relationships with community members and providing high quality Mercedes-Benz products and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
By Type
Showing 1,119 reviews
October 06, 2020
Great person, easy to communicate, understandable, great experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. experience with him. Recommend. No matter u buying ur first car or returned customers . Just reach out to him. More
by Taidouhuang
Employees Worked With
October 03, 2020
Oil change= $320.00 in labor!!!??? Labor?Oil change and Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. Oil change = $320.00 in labor!!!??? Labor? Oil change and cabin filters were $178. Not too bad and expected but 320 in labor is insane. More
by bbkilpatrick79
September 01, 2020
Abel and this dealership overall is a professional and efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs efficient process from start to finish. I highly recommend them. Thank you again! They are very knowledgeable, genuine, and address any and all needs to match you up with what you want. Very timely and attentive, but most importantly, just great people overall. Abel is a stand up guy and gets the job done! Mike the manager is fantastic too. More
by bigb6583
August 27, 2020
I could not be happier with the car I purchased. And I could not be happier with the service and attention I received from Abel. could not be happier with the service and attention I received from Abel. More
by leahfish47
Employees Worked With
August 13, 2020
I’ve purchased four Mercedes Benz’s from this dealership and am very satisfied. They are completely professional, and are competitive in price. Abel was a great sales consultant and am very satisfied. They are completely professional, and are competitive in price. Abel was a great sales consultant More
by BR
Employees Worked With
August 12, 2020
"SUPERB customer service overall!!! Sierra was very, very nice. I never felt pressured at all. She has change my view's regarding car sales people. I had numerous involvement in buying n Sierra was very, very nice. I never felt pressured at all. She has change my view's regarding car sales people. I had numerous involvement in buying new and used cars and Sierra took away all the negative impression I had about car sales people. She was honest, real and caring. This place is definite place to go and buy your car and wholeheartedly recommend to anyone!!! More
by GRACEHARRIS09
Employees Worked With
Sierra Dashner
August 10, 2020
Eli was patient and easy to work with. Eli was great to work with in purchasing our new Sprinter van. He never rushed us which was important as I needed several months until I made a decisi Eli was great to work with in purchasing our new Sprinter van. He never rushed us which was important as I needed several months until I made a decision to buy, so I really appreciated his low-pressure approach. More
by measerp
Employees Worked With
August 06, 2020
Eli was excellent! He was incredibly knowledgeable about the vehicle and answered all my questions clearly and even expanded the conversation for greater learnings on my side. Highly recommend Eli to all my the vehicle and answered all my questions clearly and even expanded the conversation for greater learnings on my side. Highly recommend Eli to all my friends & family looking to buy a Sprinter. Thank you Eli for making this easy! Andy More
by Andy
Employees Worked With
August 06, 2020
excellent customer service for new cars Bernardo and Mike Harder provided excellent customer service! The process was without pressure or haggling in a timely fashion. We will be buying mo Bernardo and Mike Harder provided excellent customer service! The process was without pressure or haggling in a timely fashion. We will be buying more cars from this dealership. More
by John Arenz
July 25, 2020
Easy and relaxed Abel and Cyndy made the car buying experience very easy. Very friendly and no pressure. They helped us find and purchase a great car and the entire ex Abel and Cyndy made the car buying experience very easy. Very friendly and no pressure. They helped us find and purchase a great car and the entire experience was relaxed and comfortable. We will definitely purchase here in the future. More
by gmgriffinp
