Mercedes-Benz of Salem - Service Center

Tony & everyone in Mercedes service have been amazing in getting to the bottom of my car problems. They went above & beyond! getting to the bottom of my car problems. They went above & beyond! More

Great service and very polite, unfortunately misdiagnosed my car the first time, hoping that gets rectified the second time around. my car the first time, hoping that gets rectified the second time around. More

All issues addressed and resolved. Very pleased with the service department. Not just this visit but have consistently exceeded expectations. Very pleased with the service department. Not just this visit but have consistently exceeded expectations. More

This dealership is always excellent in our estimation in all the departments we have dealt with. Sales service and parts all the departments we have dealt with. Sales service and parts More

Great service! Was able to complete everything that I wanted done. Way better than Wilsonville MB. Was able to complete everything that I wanted done. Way better than Wilsonville MB. More

I was on the road when multiple warning messages popped up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was co up and the check engine light came on in my sprinter. Salem was a the closest MB facility. I talked with Evan on the phone Tuesday morning. He was confident he knew the problem but needed to order parts. I stayed where I was for the night and arrived in Salem Wednesday morning. My van was taken into the shop immediately. All of the staff was welcoming and friendly. They had coffee and snacks available. An hour and a half later I was back on the road. It was an A+ awesome experience. More

Quick and courteous. Accurate professional, accommodating with loaner cars. Shuttle service is also quick and corteous. Accurate professional, accommodating with loaner cars. Shuttle service is also quick and corteous. More

My experience with Mercedes of Salem has been excellent. My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem My recent transmission service was completed on time and after the EGR valve was cleaned my van runs better than ever. I will continue to use salem Mercedes service. Also the coupon for service discount is an extra bonus ensuring my continued use of their service More

The entire staff work to make me comfortable most of the time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch time the parts I need are in stock if not. My transportation is provided. I deal mostly with the service department and they are top notch More

Very detailed oriented and maintenance completed on time ! Future maintenance upcoming was noted and general related expenses. ! Future maintenance upcoming was noted and general related expenses. More