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Mercedes-Benz of Salem - Service Center

Salem, OR

4.8
716 Reviews
Call Service Center (503) 585-1231

716 Reviews of Mercedes-Benz of Salem - Service Center

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April 14, 2023

They were not helpful. And when questions were asked the responses give we’re not customer service friendly. More

by K.D.CRAWFORD87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Schmidt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We apologize if your experience with our team did not meet your expectations. At Mercedes-Benz of Salem, we strive to provide exceptional customer service, and we take your feedback seriously. Thank you for bringing this to our attention.

April 14, 2023

Service was excellent ethical feel loved don. Courteous. Was glad Fox News wasn’t on More

by PAT.BARRETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

This. Dealership is awesome! Especially the service dept! What ever I need it’s done. Thank you so much I really appreciate your comment to service. Be More

by SALEMRATPACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

You're pretty awesome too! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

They got me in a timely manner. They were extremely courteous and quite knowledgeable with sprinters. More

by Pcdalebout
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 14, 2023

Switch from Willsonville 100% better love your operation. easy to get in very efficient staff. More

by SCOTT@JENKI.VIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Make the swap! Thank you for your positive feedback! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 11, 2023

Exceptional service! Friendly staff! Don is an asset to the company! He takes the time to explain what needs to be done and the cost. The repair staff deliver the service More

by RAS72596
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Don is the man! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 08, 2023

I have found them to be very courteous and friendly. the y are very timely and keep you informed about the progress if a problem occurs. More

by GILLETTBEAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We do our best to keep the information flowing. We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 07, 2023

Super sweet workers always gets the job done only thing is they never have loaners More

by ARI.UMORALES4872
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Thank you for the feedback regarding loaner vehicles. We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 07, 2023

They are awesome to deal with. Best dealership around in my opinion. Don is the man. More

by benjohnston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Harder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Octavio Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Post
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren S
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

Best dealership with the best customers! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

April 06, 2023

They are very professional and courteous! Keeping my sprinter updated and road ready, great folks! More

by mvtcorvallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2023 -

Mercedes-Benz of Salem responded

We're always here to get your Sprinter road ready! We're glad to hear you had a great experience at Mercedes-Benz of Salem and look forward to serving you again in the future.

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