Mercedes-Benz of Silver Spring

Always the best! Consistency in excellence at this dealership and with the staff. Always going above and beyond. Jai was the perfect example of this today. In sub z Consistency in excellence at this dealership and with the staff. Always going above and beyond. Jai was the perfect example of this today. In sub zero temps he offered to bring my loaner in the service portal from the lot (where I parked it!). Everyone from Renee at the loaner desk to Bryanna at checkout was courteous and efficient. Thanks team! More

Best rxperiance ever This is my first mercedece benz. I am very happy with the services i received from mohammad talayi and the mercedense benz of silver spring. Recomme This is my first mercedece benz. I am very happy with the services i received from mohammad talayi and the mercedense benz of silver spring. Recommend mohammad very much. Thank you. More

So happy, love my car and my salesman Mohammad. I was debating to get a Mercedes-Benz or BMW. After talking to Mohammad about the safety and the process Benz uses to be sure it's cars are the most l I was debating to get a Mercedes-Benz or BMW. After talking to Mohammad about the safety and the process Benz uses to be sure it's cars are the most luxurious and safe I decided to buy Mercedes-Benz. He helped me in the entire process. Great buying experience. Totally recommend him. More

Great overall experience From the moment of our arrival Lovence was great! He had the vehicle we wanted to look at waiting for us in the delivery bay. Mind you it was a rainy From the moment of our arrival Lovence was great! He had the vehicle we wanted to look at waiting for us in the delivery bay. Mind you it was a rainy day which made viewing the vehicle a much better experience. He really is a class act, no pressure and extremely informative. We left that day because it was so close to Closing time. The next business we purchased our new vehicle. Both Lovence and Elias Costianes were great. We were in and out in no more than one hour. I loved the experience. More

Julian’s Professionalism Julian was very professional and he paid attention to details. He gave my husband and I various options when we needed to pick a car. We appreciate th Julian was very professional and he paid attention to details. He gave my husband and I various options when we needed to pick a car. We appreciate the fact that he made sure we got the car we wanted. He is also a very cheerful individual. We thank him for all he did. More

Graceful I’m very thankful to have Julian as my sales person because he made the experience smooth. Help me with everything I needed. Thank you I’m very thankful to have Julian as my sales person because he made the experience smooth. Help me with everything I needed. Thank you More

Julian will take care of it I bought two new cars from Julian. One GLA 250 and one custom ordered E400. Julian treated my wife and I like a true pro from day one. No salesman tri I bought two new cars from Julian. One GLA 250 and one custom ordered E400. Julian treated my wife and I like a true pro from day one. No salesman tricks, no agenda, just good old fair play and getting a good deal for both sides. Julian never backtracked, never tried to change what we agreed on and always made sure we feel welcomed. Julian was our ambassador at the dealership and took care of what we needed. In conjunction with manager of trade in (Elias) and manager of new cars (Kieth), Julian made sure we get a great deal and feel like buyers of high-end cars should. In short, stop your search. Go to Julian, ask him to do what he can for you and you will be treated like you want to be. I was at another dealership, not even close (unless you want to pay more and be greated by a guy in a suit with a less than genuine smile, in which case look elsewhere-with Julian and his team, you get an honest young guy that will get your deal done with a smile and which will be there for you for your next car. More

This Dealer and specially Mohammad is awesome! Mohammad helped us buy my ML350 2015 which is a great car and I love it! He is so amazing, so helpful and nice! Totally recommend him Mohammad helped us buy my ML350 2015 which is a great car and I love it! He is so amazing, so helpful and nice! Totally recommend him More

Excellent My recent experience at Mercedes Benz of Silver Spring was excellent! This was mostly because of Julian. He was attentive, patient and understanding. My recent experience at Mercedes Benz of Silver Spring was excellent! This was mostly because of Julian. He was attentive, patient and understanding. Before I even considered purchasing a new vehicle, Julian contacted me and provided me when his contact information for future references; this conversation began my inquiry for a new GLE. As requested, within 20mins I had a listing of vehicles in my email from Julian. Later on that evening my husband had some additional questions, and although it was a little late, Julian was available to speak with him and sent over an additional list of vehicles right away. I anticipated a couple of calls and pressure to buy a vehicle from Julian soon after, however, I received a very different response. He waited for us to reach out to him again, and the rest was history. The day of purchase, my husband and I came in later than we scheduled and Julian advised that he would be there for the rest of the evening for us. We arrived and looked at four vehicles total. When it came down to it, I had to pick between three, which took probably about an hour or more. Julian was patient and pleasant as he answered all of our questions (repeatedly) and allowed us additional time to go back and forth between the cars, which he pulled into the service center for us because it was dark outside. Before making our final decision, we wanted to look at one more car at a different dealership. As during our entire experience, Julian was understanding and advised that he would wait for us to come back. And that we did. :) Julian made this car buying experience very delightful from beginning to end. He laughed as my husband an I went back in forth, he was honest and always kept a smile on his face. If I could give Julian Thornton 10 stars I would - thats how awesome the was! More

Review Came in December 2017 to purchase a GLS 450, and was assisted by Mohammad Talayi. Excellent customer service. Couldn’t get it any better!!! I? defini Came in December 2017 to purchase a GLS 450, and was assisted by Mohammad Talayi. Excellent customer service. Couldn’t get it any better!!! I? definitely will be back!!!! More