Mercedes-Benz of Silver Spring

Excellent Tutorial Joseph Robinson is very professional, patient, knowledgeable and friendly. He knows the car extremely well and thoroughly explains its features. I dro Joseph Robinson is very professional, patient, knowledgeable and friendly. He knows the car extremely well and thoroughly explains its features. I drove out of the dealership very comfortable and I was able to operate my C300 very well. Thanks to Joseph for his excellent assistance. If you need to know about your benz, I would highly recommend having a session with Joseph. He is great! More

Routine maintenance Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and foll Easy to schedule appointments with Bryanna - answered all my questions. My personal advisor O’Riley M. was on point - has great customer care and follow up. More

Satisfied customer O' Reily my service advisor goes above and beyond to assist me and takes great care of me when I visit for service! Very satisfied!! O' Reily my service advisor goes above and beyond to assist me and takes great care of me when I visit for service! Very satisfied!! More

Well prepared and organized, profersonal Fast response and explain everything clearly,Well prepared and organized, profersonal excellent teamwork for sure will come back again for next time Fast response and explain everything clearly,Well prepared and organized, profersonal excellent teamwork for sure will come back again for next time purchase for my family More

Great experience!! Joseph was very helpful reviewing my new mercedes.very informative! Highly recommend. Impeccable, friendly and very music savvy! Give him a raise ASA Joseph was very helpful reviewing my new mercedes.very informative! Highly recommend. Impeccable, friendly and very music savvy! Give him a raise ASAP! Thanks again. More

My advisor great! My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with My advisor always gives me the best advice and he’s very efficient and knowledgeable. James is always a great help and a pleasure to interact with More

Great service but car cleaning/washing service was bad Charlie is a seasoned car dealer with a willingness to explain about the different cars available for sale. After we closed the deal, he took the car Charlie is a seasoned car dealer with a willingness to explain about the different cars available for sale. After we closed the deal, he took the car for cleaning but there were dust on the dash board, doors, seat and trunk. Charlie himself was unhappy about it and he asked me to bring the car when it was convenient for me. I took the car back two days later. After they claimed they washed and cleaned the car, it was still disappointing. Charlie tried to wipe the obvious dust again. I left the dealership with disappointment regarding the cleaning and washing service. I recommend Charlie if you are considering to buy a car. More

Purchase and service My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as My experience with this dealership has been excellent. My agent Marcelo Via has been amazing. Words are not enough to describe how I appreciate him as a person and his service as an employee, towards my purchase phase and other services. I am very thankful that I had Marcelo to assist me. I would definitely keep coming back to this dealership for services or to purchase another vehicle in the future! I will recommend the dealership and Marcelo to my friends and family. More

Great experience I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend I’m a new car buyer. Came in and had a great experience with the employees. I felt welcomed. They made it felt like home. I will definitely recommend people to come there More

Excellent customer service This is my second car purchase from this dealership and just as the purchase excellent service and quality of work. Lester and Brad are the best! This is my second car purchase from this dealership and just as the purchase excellent service and quality of work. Lester and Brad are the best! More