Mercedes-Benz of Silver Spring

Service doesn't get any better than this! We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Merce We been Mercedes Benz owners for more than 20 years. They are the best vehicles on the road. And the best place to buy and service Mercedes is Mercedes Benz of Silver Spring. They have been in the community for many, many decades, providing exceptional service at every stage of vehicle ownership. I wouldn't go anywhere else or trust anyone else except the sales and service staff at MB Silver Spring. More

GREAT CUSTOMER SERVICE!!!! I highly recommend Mercedes-Benz of Silver Springs due to the outstanding customer service I received. The service at this dealership certainly exceed I highly recommend Mercedes-Benz of Silver Springs due to the outstanding customer service I received. The service at this dealership certainly exceeded my expectations. In no way were the salesmen pushy and not once did I feel pressured into purchasing my vehicle. I am a customer who traveled from PA to Maryland to purchase my dream car and the Sales Manager, Khalil Nuri, answered or returned each call/email up to the day of my visit. Rob Durden was my salesman when I arrived and he was such a pleasure to work with. He is very knowledgeable about the vehicles, he was able to answer questions my fiancé and I had and offered his advice. When it came down to talk financing, Terry in finance helped finalize my purchase. Since leaving the dealership, Rod has followed up with me multiple times to see how things were with my new car and to see if I had any questions. I’m so happy with my experience with this dealership and even more happy to be in my new Benz! Thank you so much!! More

Celestin Lovence took exceptional care of our needs. Thank y This is the second new car we have purchased through Celestin. We returned because of the excellent service and attention to detail he provides. He is This is the second new car we have purchased through Celestin. We returned because of the excellent service and attention to detail he provides. He is friendly and professional. No a high pressure sales techniques used. He listened to what was important to us and delivered what we wanted. Thanks for a great job! More

BEYOND Outstanding This dealership and their team is amazing ! They were consistent and determined to get me in my first car ! Rod has sold my whole family cars and when This dealership and their team is amazing ! They were consistent and determined to get me in my first car ! Rod has sold my whole family cars and when it was my time he stopped at nothing to make sure I got exactly what I wanted even when it seemed like a needle in a hay stack. With the help of Terry in finances to make sure everything was lined up as soon as I walked in the door to get me on the road in my dream car ! Excellent customer service, will recommend to everyone looking for their new Mercedes Benz ! More

"Fantastic dealership, OUTSTANDING customer service" My experience was outstanding!!! Rod Durden went above and beyond to make sure I considered all options given this was going to be my first new car p My experience was outstanding!!! Rod Durden went above and beyond to make sure I considered all options given this was going to be my first new car purchase. He gave me suggestions and his advice, but was in no way pushy or pressured me. Although I didn't commit to the purchase of my dream car at that time, I will return to this dealership to work with Rod when I am ready to purchase. I would recommend this dealership (Rod in particular) to any of my family or friends looking to purchase a Benz. More

Well Organized and Great Customer Service Rod was very helpful throughout my purchasing process. He was able to get me the certified pre-owned vehicle that I had my eye on with no conflict. He Rod was very helpful throughout my purchasing process. He was able to get me the certified pre-owned vehicle that I had my eye on with no conflict. He gave me the data I wanted about the vehicle, as well as my financing options before meeting with the financial consultant at the dealership. After the purchase, Rod made sure to follow up with me concerning one issue I had with the vehicle and gave me multiple follow ups to ensure that I was in the right hands. I would highly recommend Rod and the team at MB of Silver Spring. More

Another Great Experience Celestine Lovence's excellent customer service delivery and product knowledge resulted in my fourth car purchase with this dealership. Lovence and Dor Celestine Lovence's excellent customer service delivery and product knowledge resulted in my fourth car purchase with this dealership. Lovence and Dorit Figueroa are very accommodating and customer service oriented. Thanks for another excellent car buying experience. More

Best salesman at the Benz Dealership. The gentleman named Celestine Lovence, he helped me purchased that Ml 350 I had been looking for with no pressure whatsoever. He was very knowledg The gentleman named Celestine Lovence, he helped me purchased that Ml 350 I had been looking for with no pressure whatsoever. He was very knowledgeable about the vehicle being sold and the transition with the financing was a breeze. I was very pleased to have made the choice to visit Mercedes Benz of Silver Spring and to have had great satisfaction after being assisted by Mr. Lovence. Mr. Lovence I just wanted to say thank you for making this happen and ( I do love my ride very much ). ML 350. Very Satisfied Customer. Mr. Tony Wells. More

Great Experience Darryl Minerve was knowledgeable and had great customer service. I came to the dealer to test drive a car and he was accommodating to my needs. Darryl Minerve was knowledgeable and had great customer service. I came to the dealer to test drive a car and he was accommodating to my needs. More

Supreme salesmanship Celestine Lovence has excellent sales decorum. I purchased my e400 on my own terms. I was allowed to relax and make a command decision without a desp Celestine Lovence has excellent sales decorum. I purchased my e400 on my own terms. I was allowed to relax and make a command decision without a desperate salesman pressuring me to make a purchase. It was always about my personal satisfaction and that's what great salesmanship is all about. I recommended Mr. Lovence to my bank manager and she is now selecting her new Mercedes Benz. My experience was supreme and my vehicle is very comfortable and getting rave reviews. Thank you, Mr. Lovence. Rachel Allen More