Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Silver Spring
Silver Spring, MD
1,816 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Mercedes-Benz of Silver Spring is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,816 reviews
March 11, 2021
I had a top notch experience with Mr. Moore and your service team. I love my Mercedes and refer everyone to your dealership to buy a new car. service team. I love my Mercedes and refer everyone to your dealership to buy a new car. More
by Tonymason36
Helpful March 11, 2021
To whom it may concernMr. Edward he said attentive to To whom it may concern Mr. Edward he said attentive to his customers is very kind he take his time when he assisting me with my car He answer all the To whom it may concern Mr. Edward he said attentive to his customers is very kind he take his time when he assisting me with my car He answer all the questions that I was looking for so I can you recommend anyone to him as a dealership you like to have him More
by Eunice Gaunt
Employees Worked With
March 10, 2021
I had an amazing experience at Mercedes Benz of Silver Spring. Great customer service and Edward is a phenomenal and reliable salesman. I would definitely recommend. Spring. Great customer service and Edward is a phenomenal and reliable salesman. I would definitely recommend. More
by Kisha
March 09, 2021
Edward made my buying process so easy and comfortable. He was very polite and made me feel at home. His work ethic and customer service was amazing and I can’t wait to purchase another vehicle with him by my was very polite and made me feel at home. His work ethic and customer service was amazing and I can’t wait to purchase another vehicle with him by my side! More
by Stephanie Baxter
Employees Worked With
March 09, 2021
The dealership is a pleasant place to return your car for service. The employees are eager to help you. I think the service is efficient . I am impressed with the cleanliness of the restrooms And the clien service. The employees are eager to help you. I think the service is efficient . I am impressed with the cleanliness of the restrooms And the client waiting area. More
by Adamsjev
March 08, 2021
Edward is the MAN! He took great care of us before and during the sale and even checked on us after! There is a reason we always come back to him! Edward is to be commended! This is a wonderful dealership during the sale and even checked on us after! There is a reason we always come back to him! Edward is to be commended! This is a wonderful dealership. I love that it has such a wonderful selection of cars. More
by Mismaxy
March 08, 2021
Mike Dowling is always friendly competent, and professional. Jerry who checked my car in this time and servers times in the past is great. Very service oriented and friendly. professional. Jerry who checked my car in this time and servers times in the past is great. Very service oriented and friendly. More
by pmcelmurry
Employees Worked With
Jerry, who checked my car in always is excellent , Michael Dowling
March 08, 2021
Mr. Moore was a pleasure to work with. The process was seamless. He ensured I was comfortable and understood the process at every step. I will definitely buy my next car at this dealership. seamless. He ensured I was comfortable and understood the process at every step. I will definitely buy my next car at this dealership. More
by Heronsas
Employees Worked With
March 08, 2021
Very professional and caring employees. Made me feel at home and ease during the process. Took the time to explain the process and also help me find the exact car my wife wanted. home and ease during the process. Took the time to explain the process and also help me find the exact car my wife wanted. More
by Wura07
Employees Worked With
March 07, 2021
I highly recommend working with Chevist Mitchell if you're even thinking about getting a Mercedes. I was lucky because he was the one who responded to my request for information when I first started lo you're even thinking about getting a Mercedes. I was lucky because he was the one who responded to my request for information when I first started looking. Chevist was so welcoming and accommodating. I felt no pressure to buy. We just had a conversation about what I needed and wanted in a car and how a Mercedes might satisfy them. I did decide to buy an E350. The day I needed to pick up my car was on a Thursday, Chevist's day off. He insisted on coming in to make sure everything went smoothly and that I received the materials, advice, instructions, recommendations and courtesy that he thought I deserved. On his day off, he spent half of it getting me all squared away. He didn't have to, the sale was already made. So I know that he'll be there if I need him, and when I upgrade in a couple of years, I'll insist on working with Chevist Mitchell again. More
by Charles Fitzroy
