Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Silver Spring - Service Center
Silver Spring, MD
319 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
319 Reviews of Mercedes-Benz of Silver Spring - Service Center
Sort by
September 27, 2023
I have noted professionalism, knowledge, total respect. The service is of the highest quality maintaining their stellar reputation. Whenever go to dealership all of the service and sales representatives ma The service is of the highest quality maintaining their stellar reputation. Whenever go to dealership all of the service and sales representatives make sure the customer is well taken care of no matter who your personal rep may be! More
by Lchatmon
Employees Worked With
Helpful September 19, 2023
The service ASSOCIATES Are very helpful, o was able to buy the part I needed, the cashier was very nice. buy the part I needed, the cashier was very nice. More
by Croomw
Employees Worked With
September 09, 2023
I recently visited Silver Spring Mercedes for my car's service, and I must say I'm thoroughly satisfied. Juan Easley was my service advisor, he was professional, efficient, and went the extra mile to ensu service, and I must say I'm thoroughly satisfied. Juan Easley was my service advisor, he was professional, efficient, and went the extra mile to ensure my vehicle was in top-notch condition. The service was completed promptly, and the staff was friendly and informative. I highly recommend Juan to tend service your needs. More
by satira20011
August 31, 2023
Elio is very kind. He always makes sure that I am satisfied with the quality of service I receive from Mercedes Benz. I really appreciate Elio and would recommend him a He always makes sure that I am satisfied with the quality of service I receive from Mercedes Benz. I really appreciate Elio and would recommend him as a service advisor to any Mercedes Benz car owner. More
by tadkins41
Employees Worked With
August 30, 2023
Great service! And excellent customer service! Steve gets an A+! I’m very satisfied with everything. And excellent customer service! Steve gets an A+! I’m very satisfied with everything. More
by angelynmitchell@yahoo.com
Employees Worked With
August 24, 2023
Excellent service staff for appointment logistics and premiere, quality service. Efficient and always good communications. premiere, quality service. Efficient and always good communications. More
by Mitch
Employees Worked With
August 23, 2023
Juan Easley is the best advisor! Very welcoming and takes care of my car!! Thanks Juan! Very welcoming and takes care of my car!! Thanks Juan! More
by Klopez
August 16, 2023
Stellar customer service is always expected and delivered by this dealership! My service rep., Mr. Juan Easley, is the best! by this dealership! My service rep., Mr. Juan Easley, is the best! More
by terry_lisa_369
Employees Worked With
August 16, 2023
Excellent customer service and quick response in resolving my tire issues. Thank you so much for all your help. resolving my tire issues. Thank you so much for all your help. More
by RMoore3803
August 08, 2023
Very efficient service department process from beginning to end. Thorough details given during the service of my car. Service Advisor Steve Wyatt is amazing and the dealership/service department is a very n to end. Thorough details given during the service of my car. Service Advisor Steve Wyatt is amazing and the dealership/service department is a very nice facility. More
by Carlac65
Employees Worked With
