Mercedes-Benz of Sudbury

Everyone at the dealership was fantastic! ! Charlie was great to work with, and felt like I was cared for when making my purchase. ! Charlie was great to work with, and felt like I was cared for when making my purchase. More

So courteous and responsive - my customer service rep Brian is always helpful, professional and ensures all service is explained thoroughly. He keeps me informed thru process. Highly recommend this de Brian is always helpful, professional and ensures all service is explained thoroughly. He keeps me informed thru process. Highly recommend this dealership. More

Always treated great here. Our 4th Mercedes. Saena and Jonny made the experience easy, informative and fun. Top marks! Our 4th Mercedes. Saena and Jonny made the experience easy, informative and fun. Top marks! More

Highlight of the experience was Jonny Pham, who provided an in-depth tutorial on all the bells and whistles. Patient, thorough, informative and extremely knowledgeable. Vito Argote led me through the purch an in-depth tutorial on all the bells and whistles. Patient, thorough, informative and extremely knowledgeable. Vito Argote led me through the purchase process with professionalism and care and kept me well informed and up to date on the readiness of my car. A very pleasant experience overall. More

Excellent dealership. Prompt attention to request with regard to the auto selected for review and inspection. Prompt attention to request with regard to the auto selected for review and inspection. More

It was such a pleasure working with Saena. She was very helpful. Answered all my questions and was very knowledgeable about the car. She also gave me some good advice about my trade and poin She was very helpful. Answered all my questions and was very knowledgeable about the car. She also gave me some good advice about my trade and pointed out flaws in the car that I was looking at. The entire experience was a pleasure. I will certainly use her and Natick MB the next time I’m in the market. Thanks! More

My Service Advisor, Brian Breidegam, worked closely with me to solve my challenge. My challenge was handled quickly and I felt assured that using a trained Mercedes Technician was the best way to move forwa me to solve my challenge. My challenge was handled quickly and I felt assured that using a trained Mercedes Technician was the best way to move forward. Brian kept me informed along the way and zi was back on the road in a day. More

Francisco was excellent! This is my 3rd Mercedes from this dealership and I have loved every one! This is my 3rd Mercedes from this dealership and I have loved every one! More

I had the greatest car buying experience of my life when I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV w I met Charles E. Scrymgeour at Mercedes Benz of Natick. I am a long time service customer at the dealership and came in looking for a mid sized SUV with performance features. Charles pointed me to a 2019 GLC 43 AMG that had just been traded in. Low mileage, pristine condition, just what I was looking for. The whole process was seamless and enjoyable. Charles is the anti Car Salesman in the most complimentary context. Polite, professional, expert level knowledge delivered in the most inclusive way. I cannot recommend Charles highly enough. Thank you CES! More

I had the best experience at this dealership! Charles Scrymgeour was extremely helpful, always energetically advocating on my behalf, and gave me his honest opinions about all aspects of the deal Charles Scrymgeour was extremely helpful, always energetically advocating on my behalf, and gave me his honest opinions about all aspects of the deal. Johnny Pham was phenomenal in explaining the features of my new GLC300 and teaching me how to get the most of the vehicle. Lisa in reception was fantastic and friendly. All around a wonderful experience and I love my new car!! More