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Mercedes-Benz of Sudbury
Sudbury, MA
2,952 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,952 reviews
November 12, 2022
Outstanding client service. Understands the customer. Pleasure to work with everyone in the Natick dealership. Understands the customer. Pleasure to work with everyone in the Natick dealership. More
by jacobsprobert
November 12, 2022
My sales agent Dakota was exceptional! She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank She made the buying process seamless!. Dakota offered exceptional service and in a timely manner. Her hospitality was second to none! I can’t thank her enough for a wonderful experience! More
by DSarianides
November 12, 2022
Flawless. That is all I want to say. Why so many words? Words words words That is all I want to say. Why so many words? Words words words More
by Miguel
November 12, 2022
The experience was professional and organized. Jonny Pham took ample time to explain the features of our car. We are not tech savvy which made his job harder but he did an amazing job walking us t Jonny Pham took ample time to explain the features of our car. We are not tech savvy which made his job harder but he did an amazing job walking us through everything! More
by Curt
November 11, 2022
Great service and great work done on my car! Always looking to save me money. Always looking to save me money. More
by centerville995
Employees Worked With
Other Employees :
Luis Aguasvivas, Abdul Khalid, Scott Masterson
November 10, 2022
Steve Boston snd Fred Romsey are simply THE best and the reason we are loyal to Foreign Motors West! Great service, professional, honest ! We can always trust their recommendations. reason we are loyal to Foreign Motors West! Great service, professional, honest ! We can always trust their recommendations. More
by susanflorencesmith
November 10, 2022
Wonderful experience! Jonny Pham was thorough and helped me to understand the many features. We left feeling very confident that we could contact him at anytime if we had Jonny Pham was thorough and helped me to understand the many features. We left feeling very confident that we could contact him at anytime if we had questions. Our sales person, Howard Rosenberg , made our buying experience easy and exciting. More
by kamaguire
November 09, 2022
Everyone at the dealership was fantastic! ! Charlie was great to work with, and felt like I was cared for when making my purchase. ! Charlie was great to work with, and felt like I was cared for when making my purchase. More
by Kdmallet18
November 08, 2022
So courteous and responsive - my customer service rep Brian is always helpful, professional and ensures all service is explained thoroughly. He keeps me informed thru process. Highly recommend this de Brian is always helpful, professional and ensures all service is explained thoroughly. He keeps me informed thru process. Highly recommend this dealership. More
by JMH
Employees Worked With
