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Mercedes-Benz of Sudbury

Sudbury, MA

4.8
2,951 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership

141 Boston Post Road Rte. 20

Sudbury, MA

01776

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Showing 2,951 reviews

April 11, 2024

Jonny was a pleasant person to work with. He was very patient walking through the various car setup and modes. Jonny made the car buying experience much more enjoyable. Thank you Jonny. More

by naser_marmash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Apr 12, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to know that you had a pleasant car buying experience with us at Mercedes-Benz of Natick. It's great to see Jonny was able to assist and make the process enjoyable for you!

April 09, 2024

Jonnny and Jay did a great job selling me a new Mercedes and explaining to me the new technology in this beautiful vehicle. More

by Paul Hovy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Mercedes-Benz of Sudbury responded

Paul, we're glad to know that Jonny and Jay provided you with a great experience at Mercedes-Benz of Natick. Enjoy your new ride and all its tech features!

April 08, 2024

I had a great experience working with Jonny Pham and Jay Tang! They are highly experienced and helped me with a new Mercedes purchase. More

by David Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Tang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Mercedes-Benz of Sudbury responded

David, it's great to know that Jonny and Jay provided you with a top-notch experience at Mercedes-Benz of Natick. We hope you're enjoying your new Mercedes!

April 08, 2024

Excellent and timely service. Brian was extremely professional and knowledgeable and kept me updated on the progress. More

by Uditbatra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Mercedes-Benz of Sudbury responded

Hi Udit! We're glad to know that Brian provided you with excellent and timely service at Mercedes-Benz of Natick. Thanks for acknowledging his professionalism and knowledge!

April 08, 2024

Vito, Kolls, and Jonny The best we love all the information and instructions he’s is the best ever. More

by Greenworkusa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Arroyo
Apr 09, 2024 -

Mercedes-Benz of Sudbury responded

We strive for the best for our customers, and you've made our day with your review! Thank you for being a valued part of our family! - Mercedes-Benz of Natick

April 07, 2024

Wonderful experience buying my first Mercedes at Natick location. Charles my sales agent was the best. He was very friendly and extremely patient with me. I never felt rushed or pressured to make a decisio More

by Flavia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Scrymgeour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Rosenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kolls Oloko
Apr 08, 2024 -

Mercedes-Benz of Sudbury responded

Flavia, we're so glad to know that Charles provided you with a wonderful experience at Mercedes-Benz of Natick. Enjoy your first Mercedes! - Mercedes-Benz of Natick

April 06, 2024

I feel duped. M-B didn’t tell me they had replaced the engine centrifuge cover just 10K miles ago but they did it again. Price was 5 times what it was less than 3 More

by Don Vandeveer
Recommend Dealer
No
Employees Worked With
Geoff Bosse
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas
Apr 08, 2024 -

Mercedes-Benz of Sudbury responded

Don, We're disappointed to hear about your experience. Your feedback is important as it helps us improve our service quality. If you'd like to discuss this further or have any other concerns, please don't hesitate to reach out directly. Thank you, Fahad Arshad - General Manager - farshad@herbchambers.com

April 06, 2024

Jonnie was introduced to me by Brian Breidegam to facilitate an intro to me vehicle session. Jonnie was very knowledgeable and helpful. It put the icing on the Mercedes experience . Both individuals More

by Mikebinder4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Mercedes-Benz of Sudbury responded

Hi Mike! It's great to know that Jonnie and Brian were able to provide you with a top-notch experience at Mercedes-Benz of Natick. We appreciate your feedback and look forward to serving you again in the future!

April 06, 2024

It was a terrific experience from start to finish working with Jonny. Vito and the entire team at Mercedes of Natick. The Sales team was helpful without being pushy, the financing process was fast, transpare More

by Jim McKenna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Argote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonny Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Kaboub, Kolls Oloko
Apr 08, 2024 -

Mercedes-Benz of Sudbury responded

Hi Jim! It's great to know that Jonny and Vito provided a terrific experience at Mercedes-Benz of Natick. We're glad you found the tutorial helpful as a first-time owner! Enjoy your Mercedes-Benz GLS!

April 05, 2024

Excellent service at the dealership and working with Frederick. I had a great experience and will go back for my next service. More

by phaigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Mercedes-Benz of Sudbury responded

Hi P Haigh! We're glad to know that you had an excellent experience with Frederick and our team at Mercedes-Benz of Natick. We look forward to seeing you for your next service visit!

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