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Mercedes-Benz of Sudbury
Sudbury, MA
2,950 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,950 reviews
April 04, 2024
Jonny and Vito both offered great exceptional service 10 stars are the standard for these both and we appreciate their patience and expertise and very friendly demeanor and offered future assistance wheneve stars are the standard for these both and we appreciate their patience and expertise and very friendly demeanor and offered future assistance whenever needed. Greatly recommend thank you!! More
by Katsa0405
April 02, 2024
As always Mercedes Benz of Natick treated me with respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less tha respect. The appointment was for a recall notice that I received. I asked if I could wait and they said of course. The work was completed in less than 80 minutes including washing the car. More
by glkaplan48
Employees Worked With
April 01, 2024
Francesco and Joel both great Found me what I wanted And helped me get it ready wanted And helped me get it ready More
by paulinewright1953
April 01, 2024
Extremely friendly, knowledgeable and patient and made my leasing process very smooth and easy. He was always available for any questions and responded promptly. After multiple test drives for different mode leasing process very smooth and easy. He was always available for any questions and responded promptly. After multiple test drives for different models he finally helped me to choose the right car. I highly recommend this very young associate of this dealership and wish him the best and I know he has a bright future. More
by Dr. Ali
April 01, 2024
Working with Charles and Jonny was a great experience. I have been leasing for many years and Jonny was by far the best at showing me all the great features on my new Mercedes! He went above and beyond hi I have been leasing for many years and Jonny was by far the best at showing me all the great features on my new Mercedes! He went above and beyond his scope of what he needed to teach me. He's very knowledgeable, kind, patient, and very professional. I highly recommend him. More
by Tafonso
April 01, 2024
Over 40 Wow’s from us as he showed us so many features we never knew about. He was patient and knowledgeable. I highly recommend working with Jonny and Vito!! never knew about. He was patient and knowledgeable. I highly recommend working with Jonny and Vito!! More
by Joshshevitz
Employees Worked With
Other Employees :
Kolls Oloko
March 30, 2024
Dealing with Joel and Mr. Kimble was a pleasure.They were always professional and very knowledgeable. Kimble was a pleasure.They were always professional and very knowledgeable. More
by psandy1955
March 30, 2024
Always good experience. Have been coming back and never disappointed. Dan Kristoff was very helpful as anyone who works at Mercedes of Natick . Have been coming back and never disappointed. Dan Kristoff was very helpful as anyone who works at Mercedes of Natick . More
by Snezanasavic
Employees Worked With
Dan Kristoff
March 30, 2024
I LOVED my experience with Howard, Jonny & Kolls! They made my first Mercedes purchase memorablein! I will definitely recommend them to my network! They made my first Mercedes purchase memorablein! I will definitely recommend them to my network! More
by Steve Berlack
March 28, 2024
Jonny Pham is very knowledgeable when it comes to Technology especially Mercedes Tech. Also he is a very good teacher. Was able to walk me through this via a phone call. Thanks again Jonny. Technology especially Mercedes Tech. Also he is a very good teacher. Was able to walk me through this via a phone call. Thanks again Jonny. More
by Kevin Dasilva
Employees Worked With
