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Mercedes-Benz of Sudbury
Sudbury, MA
2,934 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 AM
Wednesday 8:30 AM - 8:00 AM
Thursday 8:30 AM - 8:00 AM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,934 reviews
March 24, 2023
Charles is fantastic person he took his time to work with me pulse to explain how to the car gadget work. I am very happy bay my car from Charles Scrymgeour thank you for all you help. me pulse to explain how to the car gadget work. I am very happy bay my car from Charles Scrymgeour thank you for all you help. More
by tgirmaiy
March 23, 2023
Johnny was incredibly knowledgeable. He showed me a bunch of tips that I could not even imagine. WOW. He knows every nook and cranny of the car and I was impressed. Thank you Johnny. He showed me a bunch of tips that I could not even imagine. WOW. He knows every nook and cranny of the car and I was impressed. Thank you Johnny. More
by vitamelignano
March 23, 2023
My husband and I bought our first Mercedes here. Best purchase experience we’ve had so far. Best purchase experience we’ve had so far. More
by Manini1
March 23, 2023
I always had a good service. I am a repeat customer at this dealership for the last fifteen years. I am a repeat customer at this dealership for the last fifteen years. More
by Jelmassih
Employees Worked With
March 22, 2023
My wife and I got a new EV and this is our first EV. Jonny is very patient when walking us through the new vehicle. His professional product knowledge is very helpful and we benefit a lot. Jonny is very patient when walking us through the new vehicle. His professional product knowledge is very helpful and we benefit a lot. More
by zhuyehui09
March 20, 2023
I originally found my CLS online and had Ms Ersa follow up with phone call to schedule a visit. When entering I was greeted by Ms Chau who was wonderful, very helpful, and assistance. I was able to close t up with phone call to schedule a visit. When entering I was greeted by Ms Chau who was wonderful, very helpful, and assistance. I was able to close the deal with Kolls who was very helpful. And at the end I had a visit with Jonny who taught my wife and I how to use the many functions to my first Mercedes! He made it easy for me to understand. More
by Rachid
March 20, 2023
Excellent services from Jonny, Chau, Sharon Ersa and Yatin, thanks a lot to the Mercedes Group at Natick Yatin, thanks a lot to the Mercedes Group at Natick More
by Wendy and Doug
March 19, 2023
Johnny is amazing, He was unbelievable in explaining the new car in detail. He's has exceptional talent and they are lucky to have him. Not many like him in the industry. So happy to meet him. Bernie nee new car in detail. He's has exceptional talent and they are lucky to have him. Not many like him in the industry. So happy to meet him. Bernie needs to give an award! The technology and explaining detail was great, More
by jayrossetti
March 19, 2023
Service your car somewhere else, they are poor communicators who try to squeeze every dollar out of you without care for your vehicle or customer service communicators who try to squeeze every dollar out of you without care for your vehicle or customer service More
by A
Employees Worked With
March 18, 2023
Johnny is patient, extremely knowledgeable and intuitive with personal interactions. His product knowledge is exceptional and his responsiveness is strong. with personal interactions. His product knowledge is exceptional and his responsiveness is strong. More
by 6209
Employees Worked With
