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Mercedes-Benz of Temecula
Temecula, CA
1,356 Reviews
Nestled in the heart of wine country, Mercedes-Benz of Temecula offers an incredible selection of new luxury and Pre-Owned Mercedes-Benz to choose from; A team of trained professionals to provide a warm, inviting atmosphere in which all of your automotive needs are clarified and addressed in a timely fashion. Come visit us at Mercedes-Benz of Temecula today! Stay Local, Buy Local, Keep the tax dollars in our community.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,356 reviews
December 11, 2019
Perfect Service Jose and the service team are stellar! Above and beyond! The only difference between Mercedes dealers is the way they treat their customers! Your serv Jose and the service team are stellar! Above and beyond! The only difference between Mercedes dealers is the way they treat their customers! Your service department exceeds expectations👍 More
by BILL
Verified Customer
December 10, 2019
Great customer service Jose Hernandez was everything I expected from Mercedes! As a sommelier, hospitality comes first and he clearly showed he knew the difference between Jose Hernandez was everything I expected from Mercedes! As a sommelier, hospitality comes first and he clearly showed he knew the difference between service and hospitality. The car wash though has been disappointing both times. I understand it’s complimentary but a little attention to detail would be nice. Glass was wet/ water spotted including mirrors. Behind the door handles are covered in dirt still. More
by SALO
Employees Worked With
December 10, 2019
Warranty work completed in a timely manner MB Temecula did an outstanding job inducting & completing warranty maintenance in a timely manner. Samuel Lafoca set up maintenance & handled entire p MB Temecula did an outstanding job inducting & completing warranty maintenance in a timely manner. Samuel Lafoca set up maintenance & handled entire process professionally and efficiently. I highly recommended this dealership for all of your MB service needs. More
by METALSMITH87
Employees Worked With
December 10, 2019
Had a great experience Reza did a great keep me informed when my vehicle would b ready. My car was finished within the estimated time I was given. I received my car very cle Reza did a great keep me informed when my vehicle would b ready. My car was finished within the estimated time I was given. I received my car very clean and the service department did a great job. More
by Adrsanch
Employees Worked With
December 08, 2019
The staff in sales and staff in service were beyond exceptional. They treated me with the upmost respect and I felt like family. Will continue to go to the Temecula location. 100% better than Riverside exceptional. They treated me with the upmost respect and I felt like family. Will continue to go to the Temecula location. 100% better than Riverside location. More
by Lickmepop2
Employees Worked With
Other Employees :
Upper management , Lee Kenniston, Sandra Rabie
December 08, 2019
Follow up opportunities Follow up is an opportunity with the staff. I called several times and had to wait several days just to get an update on my car service. I ended up ha Follow up is an opportunity with the staff. I called several times and had to wait several days just to get an update on my car service. I ended up having to drive in just to get an update which is unacceptable. That being said the service is great and once I got my car back it was done 100% correctly. More
by trevonwilliams03
December 07, 2019
Rating Since I bought my 2018 LGA/250 from another car dealer I noticed Couple of problem. When I called your dealership the staff were extremely responsive Since I bought my 2018 LGA/250 from another car dealer I noticed Couple of problem. When I called your dealership the staff were extremely responsive And helpful. I briefly the can twice and every time the repair were done at no cost under the 4 year warranty. More
by GEDDOALI
Employees Worked With
Sandra Rabie
December 06, 2019
No problem dropping off vehicle & coming back to pick it up. I received both parts and service with a smile and in a very timely manor. As always. I believe the service department personnel are courteous & very I received both parts and service with a smile and in a very timely manor. As always. I believe the service department personnel are courteous & very skillful at solving mechanical problems to the customer's satisfaction. More
by donjuandouroux
Employees Worked With
Other Employees :
Whittany Robinson
December 06, 2019
The best or nothing! We had a great time choosing our next car, and our sales agent, Mr Joe O’Brien was very patient and accommodating. Best service ever! We had a great time choosing our next car, and our sales agent, Mr Joe O’Brien was very patient and accommodating. Best service ever! More
by Vladimir
December 05, 2019
Poor service Purchased a wheel and tire protection plan and a dent warranty and it hasn’t even been a year I’ve had the contract. 1st I was told that they couldn’t Purchased a wheel and tire protection plan and a dent warranty and it hasn’t even been a year I’ve had the contract. 1st I was told that they couldn’t fix the wheel and that they will get back to me and it has been 2 weeks now that I haven’t heard back on anything. Called to find out a lost the dent and was told that they canceled my warranty and they sent me a refund without me knowing. So, no wheel repaired or replaced, no follow up, no dent removal because they cancelled my contract without me knowing, wasted time, mileages and has bringing my car here. I hope this gets attention and something is done. I’ve bought 2 cars already from you guys and wasn’t satisfied with the 1st and now this is the second. More
by EJSABALBORO
Employees Worked With
